I've had conflicting experiences here. I only keep coming for convenience, but going forward I'm going to be going elsewhere. I've actually tried recommending this place to others after my better experiences, but two people ended up saying they did not even get their oil changed here. Both obviously went during open hours, but one of them said nobody ever came outside after waiting for a while and even trying to circle around again. The other said that they also were waiting for a while, and when the guys finally got out of their own car from the parking lot they smelled like they had been out there smoking. I recently spent about $120 for just an oil change. Yes, I did need the extra quart, but the prices here are way higher than anywhere else I've been for the exact same service. I've tried using the coupons they offer and my last two visits I've been told they can't use them due to some issue with the computer. The staff also seemed annoyed by having to be helping me. Generally my oil changes are about half this anywhere else.