Wouldn't recommend. Had a 10am appointment to get an estimate on fixing some minor damage. I was 8 minutes late. The receptionist quite rude, let me know I was late. They took my truck and said they'd have estimate ready late that day or early the next day. Knowing that I was paying for a rental car, 2 days later I called wondering where my estimate was, and they hadn't even looked at my truck yet. They said "MAYBE" in the next few days they would get to it..... I picked up my truck and said forget it. Cost me $150 in rental car for nothing. I went to a smaller shop and was treated awesome. Repair took one day to complete and looks perfect. Thanks for nothing Caliper.
Reply from the business:
Feb 24, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.