Repair work on bumper fix turned out fine, but I had a poor customer service experience. My vehicle was said to take a couple of days. Every few days I called back when they said I could get it only to be told to wait another few days. It took 2 weeks. Not being able to plan rides for my family because I kept expecting my van back was a nightmare. Then the battery was dead when I arrived and I had to wait another night for them to charge it. Body shop repair was ok, but time frames were way off.