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Luigi's Collision & Sales

Auto body shop in Twin Lakes, Wisconsin

5
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16 Reviews and Ratings
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Brigid Bailey

May 24, 2023

StarStarStarStarStar

Luigi’s is the very best. They are very knowledgeable, helpful and are very kind and courteous. The work they do is exceptional! My car looked brand new when I picked it up. They were available for all of my questions and helpful with filing my insurance claim. I would highly recommend them.

Reply from the business:

May 24, 2023

Brigid, We are thrilled to hear that you're happy with the work done on your vehicle! Thanks for recommending us and for the wonderful 5 star review!

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Jin Ryu

May 24, 2023

StarStarStarStarStar

I was in the brink of having my car absolutely totalled, but Victor really came through and worked magic with the insurance company. He walked me throughout the whole process and was very honest and sincere. The quality of work from paint, body work, mechanical, and final touches were superb. They were very accommodating from start to finish. I really want to thank all the members at Luigi's Collision & Sales, especially Victor, who took care of my project with integrity and kindness. You guys are the best! I've also encountered another devastating accident in a matter of a week and without full coverage at the time. Even though I live in Illinois with many auto collision services around my area, I felt strong trust in Luigi's Collision & Sales from previous partnership, especially with Victor, that I decided to drive my car far across Wisconsin over to Luigi's for their help. Victor was very empathetic and professional from the beginning and started diagnosing and worked with me to provide a fair and reasonable estimate to lessen the burden on out of pocket costs. I must say the paint job is one of the best I've ever seen from a body shop and I cannot praise enough. And I've seen other cars over the years and this place is by far the best I've seen. Mechanical work quality, timely updates, and overall job done on the car was exceptional. My car was indeed was a lot to deal with, and they handled with professionalism and I applaud them for that. For any repair for any type of body, mechanical work, trust Luigi's Collision & Sales. They are one of few gems out there.

Reply from the business:

May 24, 2023

Thank you Jin, for entrusting us to repair your vehicle. We appreciate the glowing 5 Star review!

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John Zajac

May 24, 2023

StarStarStarStarStar

Working with Andrew and the crew at Luigi's was the best experience I have ever had. Not only were they honest but the explanation of what needed to be done was very thorough. I will only trust Luigi's to work on my cars. I've had them work on both my wife's and my car and when I picked up the cars they looked like they were just bought. The attention to detail is amazing and the kicker is that when I got in my car the inside was just as beautiful as the outside because they took it upon themselves to clean the inside, such a nice gesture. I will always sing their praises and won't be afraid to refer them to others looking to get their car worked on.

Reply from the business:

May 24, 2023

John, Thank you for the kind words and positive review! We are thrilled that you are happy with our services!

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Steven Christol

May 24, 2023

StarStarStarStarStar

Everybody at Luigi's did a fantastic job on my car. Restored it to the same way I purchased it several years ago before the crash at an affordable price. They don't bullcrap you, they're honest people. Andrew and Victor are incredible, victor went above and beyond to make sure left over materials were used at no cost to touch up my vehicle and even detailed the inside, outside AND cleaned the engine bay for free. My cars been sitting for about 2 years and it looks pretty sweet now that Luigi's and Sebena's down the street got their hands on it.

Reply from the business:

May 24, 2023

Thank you for the awesome review Steven, We really appreciate you spreading the word about our services!

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Monica Russell

May 24, 2023

StarStarStarStarStar

Recently my car was hit in a parking lot and in need of a new taillight and repair to my bumper. A family member recommended Luigi’s Auto Body for repair and I was extremely satisfied with their service! Victor and Andrew were very kind, honest, and professional. They helped me get the claim sorted out with person’s insurance, reached out to State Farm, & all I had to do was bring the check from the insurance and they took care of the rest! Not a dime out of my own pocket ☺️ they even reached out to Enterprise and set me up with a rental car because the other party’s insurance covered rentals. I definitely felt my car was in good hands when I dropped her off ☺️ in about two and half days, my car was ready for pick up! My car looks good as new!! Such a smooth and easy process thanks to Andrew and Victor. Also their office was very clean and well organized! You don’t always see that at an Auto Body shop! Shows they are considerate to their customers needs, and I really appreciated the clean atmosphere! I will most definitely recommend Luigi’s to anyone who needs auto work done. Phenomenal experience & staff ☺️ 10/10!

Reply from the business:

May 24, 2023

Monica, Thank you so much for this amazing review. It truly made our day! We can't thank you enough for spreading the word about your experience with our business, we really appreciate it!

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William

May 24, 2023

StarStarStarStarStar

They did a great job replacing my bumper, undershield, fog light, wheel wells and lower grill. The bumper was a perfect paint match even though it's a rare special paint. The pricing is reasonable and they work well with insurance companies. P.S. watch out for ice and snow.

Reply from the business:

May 24, 2023

William, Thank You for the stellar 5 star review! We really appreciate you spreading the word about our services!

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