Vic's Auto Body
Auto body shop in Theresa, Wisconsin
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I called to get pricing on work I needed done on my car. When they called me back Lacey and Jeremy said that since the part I wanted replaced wasn't broken they wouldn't do it. Isn't the point of getting a part replaced before the other part breaks??? Literally turning down business and Lacey was NOT polite at all. DO NOT RECOMMEND THEM!!!!
Reply from the business:
May 17, 2024You called and asked for a quote on a timing chain for a Corolla. We have never replaced timing chains in Corolla's. Typically the OEM parts are better than any aftermarket parts you will replace them with. We tried to explain that if your chains are not noisy then you don't have to replace them. We are actually saving you money by explaining this to you. I am not sure why you wouldn't take a mechanics advice. I am sorry if Lacy seemed rude but I feel she was just trying to explain this to you. ~Shelly
Yesterday during the spring snow storm around 3pm. I was stuck in the middle of hwy33 east bound in my sem truck when their tow truck pulled up and drug me up the hill to the top so i could get traction. Whoever that older gentleman was, thank you!!!
Excellent service and quality work.
Just another reason to love Vic's Auto Body. Big screw in tire, tire was flat, I put just enough air in to get me there. I called, explained my situation to Shelley and 20 minutes later my car is there and will be fixed. Thank You!
100% outstanding service thank you very much
Vic's has always been my go to for towing when I needed a tow. Polite and communicative. Really "saved" me after hitting a deer one night at -11°. I found shelter at a local farm. Vic's got my car, then stopped to pick me up and took us "both" home!
Thanks for pulling me out of the snow/ice ditch Fast response to my location
Vics has been my go to with AAA for 3 separate tows and all were very professional and timely. Would recommend. Only negative would be that I don't feel my truck was very secure on the flatbed, but I don't know anything about towing. Again, would recommend based on 3 experiences. Thanks guys.
