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Steve Desanges

Jul 24, 2023

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My pickup truck broke down off the I94 west, I was able to drive it to this location to get repaired, upon arriving the mechanic was helpful and explained to me what was wrong , but a few minutes later their boss arrived to the business and everything changed, he was rude and you can tell he wasn't good at customer service. Next thing I know he's telling me I need $2000 worth of repairs, which I thought was absurd and way over priced. I decided to just pay him for the diagnostic and took my truck to KLINGERS SHOP to get repaired, they were only about 10 minutes away and boy was I happy I did. Sam who is the manager there took great care of me he was upfront honest with the whole process and he's a people person with great customer service skills, I felt comfortable. I paid about half the cost that Jenson Towings manager Rick tried to over charge me with his rude self. I would not recommend this place.

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