
Fleet Farm Auto Service Center
Auto body shop in Suamico, Wisconsin
0
0 Reviews
Fleet Farm auto center is horrible. No one answers the phone or returns your call. I will never do business with them again. I would not recommend this place for any service.
Reply from the business:
Dec 23, 2023We're sorry to hear about your experience with the customer service during your visit, Laura. Feedback helps us tackle issues and become a better business. Please send your contact information to cs@fleetfarm.com or call 1-877-633-7456 so that our team can follow up with you about this. We'd like to try to make it right, as well as learn how we can do a better job for you in the future.
Excellent car wash! Great price
Fast service to fix my tire
Will not work on a three rib ag tire
Never ended up going but went to the store instead for a battery check. It doesn't seem that the left hand knows what the right hand is doing when it comes to communication between the auto center and the store.
Called for tire repair/patching and they got me in right away. Was in and out quick and customer service was great. A+
Very friendly staff. Great service. I got 4 new tires.
Good work, good service, pleasant staff and fair price. But usually scheduled out for appointments about a week before you can get in.
Had a great experience with Doug at Fleet Farm West Auto center. We hit it off right away, he was very personable. My wife's car tire had a slow leak andi knew we had gotten tires there, but couldn't find our packet at home at the time. Doug looked up our info, and we had purchased the extra protection plan. Hadn't realized that, so covered expense, as we needed a new tire, wasn't repairable. I generally pass on those extra service plans, glad I didn't this time. Thanks Doug for your help and knowledge!
I had new tires put on. They broke off my wheel stud and they threw my locking lug nuts in the garbage and refused initially to take responsibility for it. They sent my truck out the door with 4 lug nuts on three wheels and three lug nuts and broken studs on the other and claimed that it was safe to drive 60 miles back home at 70 mph. I told them it was unsafe and they told me it wasn’t their problem because they’re short handed and it was close to closing time. I also SPECIFICALLY told them DO NOT USE THE PARKING BRAKE! They decided to use it anyhow and left me stuck trying to get it to release. I’ve had issues with my brakes since then and struggled to find the problem. I brought the truck back and told them that there were issues since they had worked on the truck. They looked at the brakes and parking brake and said nothing was wrong. I finally figured it out when I took the rotor off of my truck only to discover my springs for the parking brake were broken and smashed on the inside of my rotor. Obviously they never looked at anything at all. I spoke with management and with HR and was told it’s not their problem because the staff is shorthanded and uneducated in what they’re doing because of that. That is one seriously poor excuse!!! I went to the East Green Bay Fleet Farm center and those employees told me that they’re constantly getting complaints about the West Side Green Bay Fleet Farm due to problems and poor quality service. I cannot morally recommend going to these auto centers in Green Bay due to safety issues that could potentially cause harm or death to those driving vehicles they send back out in unsafe conditions and tell their customers that they’re safe to drive.