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J.R Muffler Complete Auto Care

Auto body shop in Sturtevant, Wisconsin

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42 Reviews and Ratings
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Rick Woodward

May 24, 2023

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I had good experiences in the past but when I asked my son to bring his car there for break issues they treated him differently. They fixed his breaks at a reasonable price but claimed his car didn't run after the break job. It ran every day for a year before bringing it in with no issue. They replaced the fuel pump and alternator claiming that's why it wouldn't start at $1100 more dollars. Then as my son drove away $1700 lighter his wheel literally fell off a block away from the shop. They came to the place he was broke down and put back his tire. Not worried about the damage done to the car when the wheel fell off cause they were neglegent in putting back on the tire. He was also missing a lug nut but was so angry with Jr that he just bought a new lug nut cause he didn't want to go back to the shop. The whole experience was horrible.

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Typical Average Gamers

May 24, 2023

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Messed up my car 3 times from bot putting the lugnuts on to missing a lugnut the second time to not putting the new brakes on so it shifts so now it burns and smokes up

Reply from the business:

May 24, 2023

I'm very sorry about your experience with us. All of our technicians are ASE certified and we do our best to give our customers excellent service. If there is anything we can do for you, please feel free to reach out via phone or email. Thank You

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Brian S

May 24, 2023

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Did good work. Good price

Reply from the business:

May 24, 2023

Thanks Brian!

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David Boman

May 24, 2023

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I have for many years been searching for an independent car repair shop that I had confidence in and that was within walking distance of my home. This shop opened a number of years ago and so I decided to add them to my quest. I believe, based on my minimal knowledge of the auto repair world, that they are a reputable shop, with good pricing, that doesn't try to up-sell and is of course near my home.

Reply from the business:

May 24, 2023

Thank you David!

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TERRI MCDONOUGH

May 24, 2023

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They did a great job very professional and honest, reasonable prices great work. Highly recommend.

Reply from the business:

May 24, 2023

Thank You Terri!

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Nicole Villagrana

May 24, 2023

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Brought my suv in for a second opinion and felt much better with their service

Reply from the business:

May 24, 2023

Thank you Nicole, glad we could help!

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Ivan Vazquez

May 24, 2023

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Rip offs

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Temika Smith

May 24, 2023

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They do there job and let u knw if u have any other problems with yr car and let u knw and give a estimate on the problem just in case u might want to take care of it and give u a description on wht could happen if u don't and why u might nd to take care of the problem cause it might wrk with the problem u fixed

Reply from the business:

May 24, 2023

Thank you Temika, happy we could be of service to you!

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Rika Saliscente-Phipps (Lika Phipps)

May 24, 2023

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We had a break line leak, they found another problem. They called me right away, gave an estimate, saved us money, AND did it the same day in a reasonable time!

Reply from the business:

May 24, 2023

Thank you Rika!

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Ben Zerzanek

May 24, 2023

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Went in with hopes of getting some custom exhaust work on my race car. Out preformed my expectations, extremely quality professional work was done for a very fair price. Highly reccomend.

Reply from the business:

May 24, 2023

Thank You, Ben!!

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