Originally, this was a 5 star review, but after I got my car back, I had nothing but issues. After leaving the shop, a skirt on the bottom of my car started falling off (which they had been fixing), and when I brought it back, they tried to put the blame on me, and failed, so they had to put it back on as they should. Now, about 2 weeks after this incident (now had my car back for a month) they call back, telling me I owe more money. The way I was treated by (Mike or mark) caliber was outrageous, they demanded more money after it was nobody but their employees fault that they’re missing money. I hadn’t had a job the past couple months, so I had a hard time getting more money that they were alleging that I owed. They threatened me with collections, and asked a series of personal, unrelated questions along with personal attacks. They basically blamed me for them forgetting to do their job multiple times. Wouldn’t recommend caliber to anyone unless you enjoy being scammed and treated awfully. Only gave two stars cuz they got me in earlier than expected. Overall, awful job and I wouldn’t ever come back.
Reply from the business:
Aug 23, 2023We are so grateful to have had the opportunity to work with you, Isaax 11! Our commitment to outstanding customer service is always top of mind. We appreciate your business.