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Gregory Runk

Dec 23, 2023

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Called Miller Brothers for a quote to replace a transmission in a 92 gmc. The gentleman who I was talking with said he would need a little time to do research and would call me back. It is now 6 days later and no phone call. If he did not want to or could not do it, that is all he had to say. The way he handled it is not acceptable. He has lost my business. It is 3 days after my first post. Miller Brothers called. I do have to be fair,I did receive a couple of spam call yesterday,they may have been from Miller Brothers. The gentleman apologized for not getting back to me sooner. He did say it was his mistake. I hope people read this whole review and be fair to the both of use.

Reply from the business:

Dec 23, 2023

Hi Gregory, Thank you for taking the time to leave your feedback and update your review. We are very sorry for the delay in calling you back with a quote for your transmission. This is not to our standards, and we apologize for letting you down. We have learned from this experience and will make sure this does not happen again to you or any other customer of ours. We hope you can accept our apology and consider giving us another chance for service/repairs in the future.

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