NexGen Automotive
Auto body shop in Sheboygan Falls, Wisconsin
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They did a great job making my car safe again. I really love all the ways they make technology work for the customers and how it helps with explaining the function of all the parts. It honestly makes me so excited to experience more millenial-run businesses in general! (bias disclaimer, am a millenial myself)
Reply from the business:
Mar 24, 2024Thanks for the positive feedback, Alix! We're glad you had a great experience with our technology and explanations. Excited to have another millennial's stamp of approval! As always, we're here for all your auto repair needs.
Extremely flexible and fast. Honest and to the point.
Reply from the business:
Mar 24, 2024Thank you for taking the time to leave such a kind review! Our team takes pride in being honest and efficient. We appreciate your business and look forward to serving you again in the future.
Fantastic customer service from NextGen Automotive. They did a thorough inspection of my vehicle finding issues with it and also performing the maintenance I requested on it. Only reason my review isn’t 5 stars is because the cost was quite high. To their credit though, the reason for the high cost is because of the high quality parts they use. So if you’re willing to spend a little extra for good parts, warranty on those parts, and great customer service, I highly recommend them!
Reply from the business:
Mar 24, 2024Thank you for your kind review, Matthew! We are glad to hear you had a great experience with our customer service and high quality parts. We understand the cost may have been higher, but we strive to provide the best for our customers. We appreciate your recommendation and look forward to seeing you again for any future maintenance.
They did a great job. Very easy to get the appointment scheduled with Mike ,and were very kind when I dropped the car off and picked it up. Appreciated the honesty and relaxed atmosphere of the shop. Even went above what I expected with the work they did. Definitely will be taking my car back to NextGen!
Reply from the business:
Mar 24, 2024Thanks for the awesome review, Afton! We're glad we could exceed your expectations and provide a honest and relaxed atmosphere. NexGen is always here for your auto repair needs!
Amazing crew, detailed and was super patient with all my questions.
Reply from the business:
Feb 24, 2024Thank you for the awesome feedback! We are more than happy to answer all your questions and provide top-notch service. We appreciate your business and hope to see you again soon!
We had a very stressful time dealing with car issues but NexGen and Mike were the only positive experience. They were very thorough and the car now runs great!!
Reply from the business:
Feb 24, 2024Hey Jennifer, we're so glad to hear that we could make your car troubles a little less stressful. Thank you for trusting us with your vehicle and for the 5-star review! We hope to see you again soon.
I have not taken a vehicle to a repair shop in years. Could not find an honest shop. NexGen fixed my 98 Jeep in a short period of time. I thought the price was reasonable. I also appreciated the explanation on what was wrong and how they fixed it. I could tell they were knowledgeable and it shows. Would recommend!
Reply from the business:
Feb 24, 2024Thank you so much for the 5-star review, Matt! We're thrilled to hear that you had a positive experience with us and that we were able to fix your Jeep quickly and at a reasonable price. We pride ourselves on our honesty and expertise. Thanks for recommending us!
Only a basic oil change, but a job very well done. The people who work there are professional and treat people with respect.
Reply from the business:
Feb 24, 2024Thank you so much for the 5-star review, Cary! We take pride in providing excellent service to all of our customers, no matter the job. We appreciate the positive feedback and hope to see you again soon for any of your automotive needs. Have a great day!
Service was very thorough and timely. Considered the amount of work we requested being done. Would highly recommend.
Reply from the business:
Feb 24, 2024Thank you for the kind words and for trusting us with your vehicle. We pride ourselves on providing thorough and efficient service. We appreciate the recommendation!
I have a very old ML320 Mercedes. Mike and his crew were awesome in respecting my desire to not put a lot of money in the vehicle but to get it running safely. Their efforts to get used parts etc etc were so appreciated. The updates and pictures of required repairs texted to me with their recommended repairs was something I have never experienced . I felt listened to as a female customer in what is generally considered a man’s world. I highly recommend NexGen ! Incredible customer service and work!
Reply from the business:
Feb 24, 2024Thanks for the awesome review, Linda! Our team at NexGen is always here to make sure our customers feel heard and taken care of. Glad we could get your old Mercedes running safely.