Caliber Collision
Auto body shop in Shawano, Wisconsin
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I have nothing but good things to say about Caliber. Staff there is very friendly and professional at the same time. Had my front end of my Challenger repair there and their work is amazing!!!!!! Very open communication about the process and if you have questions they promptly answer them.
Reply from the business:
Jul 23, 2023Hi Galina Kariean. Thank you for reaching out to Caliber Collision. We are happy to hear about your recent experience at this location. We will be sure to share your kudos with our team!
They did a great job with my car after I hit a deer. They were able to get my car towed in right away, got an estimate done quick, and got started. My experience was great from the first phone call to when I picked up my car. They keep you updated through the whole process as well. Also, my tri coat paint looks perfect! Thank you so much!
Reply from the business:
Jul 23, 2023Hi Tracy Fields, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.
Shop was perfectly nice BUT had paint overspray on the black trim by the hood (which was removed subsequently), had a part off and laying on my seat from my car moonroof that had nothing to do with repair which they said I must have left. Came to pickup only to find all that and my hood release didn’t open. Couldn’t fix that on that day because the technicians were gone for the day. My repair looks good but all of the run around wasn’t great. They need better quality control on completing a repair.
Reply from the business:
Jun 23, 2023Hi Sabrina Hemken, we apologize for the inconvenience. We would love to address your concerns. Please email communitymanager@calibercollision.com with the name your vehicle is under or RO number, your phone number and the involved center's address and city. A member of our team will get back to you soon. We look forward to hearing from you.
Exceptional quality and customer service.
Reply from the business:
May 23, 2023Hi David, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Very good experience with both customer service and repair shop.
Reply from the business:
May 23, 2023Hi Kelly, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Top notch service and quality work
Reply from the business:
May 23, 2023Hi Jay Krueger, we strive to exceed customer expectations and we’re happy to hear we could exceed yours. Thank you for the feedback.
Very professional restored my vehicle back to the original look
Reply from the business:
May 23, 2023Hi Sheila, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
I am very pleased with the body panel repairs and repainting of my van.
Reply from the business:
May 23, 2023Hi Shecter, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Vehicle returned clean and damaged components were as brand new.
Reply from the business:
May 23, 2023Hi Joseph, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!
Todd and his crew have excellence in mind. They treat you well answer Amy questions and live up to all expectatios
Reply from the business:
May 23, 2023Hi Dino, thank you for your wonderful review! We're happy to hear about your positive experience at our Caliber Collision location. Thank you for allowing Caliber to restore you to the rhythm of your life. Have a great day!