Called them for a tow on Wed June 28, 2023 because the rear driver side tire came off because the lug nuts were rusted/old. Their tow truck came for the vehicle and took it back to their location on Porter Ave in Beloit, had my car for 4 hours, charged me $428 (3 hours of “labor”- after a $254 tow - only to steal the other 3 tires from my truck. Every tire is a different brand. The rear driver side tire they replaced is faulty and I’ve had to put air in it every day since. I had 4 matching tires on my truck because I just bought them June 3, 2023 and I still have the receipt, the man that put them on remembers all 4 tires matched because I stopped up there and told them the situation. I called the Beloit Police Dept and made a report of theft against them and I will be pursuing a civil lawsuit again them. DO NOT CALL THEM FOR A TOW OR TAKE YOUR VEHICLE TO THEM FOR ANY SERVICE.
Reply from the business:
Feb 24, 2024Your claim was dismissed by the courts as video surveillance showed no evidence of theft.