Updated: 04/05/2024 - Continuing to take my car to Jay's - earlier in the year had a new battery put in and today had my winter tires swapped out and my all seasons put back on, and had the oil changed. Tommie did a great job. As always, Cary was very helpful. Thank you! - end of Update. Updated: 10/31/2023 - Continuing to take my car to Jay's - they do great service. Just got my winter tires put on today. And continue regular maintenance at their shop. Scott is usually the engineer that works on my car. He does a great job. Cary is always very helpful. Thank you! - end of Update. Jay’s did a fantastic job. Very thankful to have found them when my car needed to be towed due to a coolant leak which was due to the bypass hose to my engine block breaking. While there, I had other items on my list I wanted to get sorted and they did a great job - rear brake replacement, spark plugs, checking my battery, swapping my all season for winter tires. And of course they sorted my primary issue being the major coolant leak. Cary was very helpful throughout the process, he kept me up to date as he and Scott ordered parts and got my car scheduled as soon as they could get all things addressed - with the primary focus getting my car back on the road. They did not try to hard sell anything. All the extras I had asked for since they were on my list. They did make future recommendations which were reasonable. Very thankful to have found a trustworthy place less than 2 miles from where I live instead of driving to the BMW dealer in Appleton.