Town Auto, Inc.

Auto body shop in Salem, Wisconsin

4.5
StarStarStarStarHalf Star
12 Reviews and Ratings
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Jolene Devine

Mar 24, 2024

StarStarStarStarStar

Full brake job is great!!! The first set of rotors we tried were already warped, and they made them right when i went back and told them. They were understanding and kind about this situation. Went out of the way to make me stay happy, and it was noticeable. During the back brake replacement the mechanic caught a spec problem in the rear rotors size that could have created a problem considering the people who owned the truck before me had the wrong size rotors put on for the heavy duty truck I have needed thick heavy duty rotors. There was a noticeable gap, being they were light duty rotors. The old mechanic before town auto either ignored the gap or didn't catch it. Good catch for Town Auto mechanics. I feel safe now. Thanks

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Jennifer Andersen

Jan 24, 2024

StarStarStarStarStar

Thanks for fixing my car!!!

Reply from the business:

Feb 24, 2024

Thank you for being our customer! We're glad you were pleased with our service!

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Mark Reed

Nov 24, 2023

StarStarStarStarStar

Honest and reliable for years

Reply from the business:

Nov 24, 2023

We really appreciate your review! It's always a pleasure to hear positive feedback.

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Samantha King

Nov 24, 2023

StarStarStarStarStar

Amazing service! They helped me out after a bad experience I had at a local dealership. I won’t get into those details but I had them take a look at the car for a second opinion. They found that some of the issues the dealership said I had were wrong and I was charged 1/3 of the price the dealership was trying to charge me. They are very honest, friendly, helpful and fast with their services. 10/10 recommend!

Reply from the business:

Nov 24, 2023

It's always a pleasure to help. Thank you for the great review!

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Sean Donovan

Sep 24, 2023

StarStarStarStarStar

I drive a half hour from Illinois. Always fair and honest. I trust Gary and Brian with my vehicles and always positive experiences.

Reply from the business:

Sep 24, 2023

Thank you positive rating, Sean! We really appreciate your review! It's always a pleasure to hear positive feedback.

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Dave Melone

Sep 24, 2023

StarStarStarStarStar

Takes good care of me and my family . Would recommend to anyone .

Reply from the business:

Sep 24, 2023

We really appreciate your review! It's always a pleasure to hear positive feedback.

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Elliott Crifasi

Jul 24, 2023

StarStarStarStarStar

Reply from the business:

Sep 24, 2023

Thank you for taking the time to share your review!

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PeteSki PeteSki

May 24, 2023

StarStarStarStarEmpty Star

Nice employeeS, very helpful. Thanks for helping my daughter-in-law out!!

Reply from the business:

May 24, 2023

When our customers are satisfied, so are we! Thank you for your review!

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D and K H

May 24, 2023

StarStarStarStarStar

Always great service. Fair pricing and doesn't upsell you.

Reply from the business:

May 24, 2023

Thank you for being our customer! We're glad you were pleased with our service.

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Jordyn Cummins

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Did not appreciate the phone call response I had gotten, felt like I was not fully listened too and cut off.

Reply from the business:

May 24, 2023

We take your comments seriously and will review our processes so this does not happen again.