B Towne Auto Service
Auto body shop in Rochester, Wisconsin
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Really friendly staff, easy to work with and very helpful. Amazingly clean and obviously busy.
Reply from the business:
May 22, 2024Thanks for that great review, Rick! We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.
Fast and easy to get in and out of
Reply from the business:
May 17, 2024Thanks for taking the time to post your review, Eric 👍
I went to b Towne auto around 1 to get my emissions done on my car, the people were extra nice and did my car right away and I was in and out within 5 minutes or less! I WAS expecting a longer wait around 30 minutes or more so I was surprised how quick they were, I was referred by a different place I had gone to the day prior who couldn't fit me in so I am very happy with the service. 5 star service to me!
Reply from the business:
May 22, 2024Thanks for the positive review, Annastacia. It really means a lot to us.
We couldn’t be happier!!! We called to see about a front and rear brakes and how quickly we could get in. These guys took it in that morning and had it done that afternoon for a reasonable price!!! They’re the best and extremely friendly!!!
Reply from the business:
May 17, 2024Hi Michael. Thank you for your very kind review. Much appreciated. Mark
Clean and well run
Reply from the business:
May 3, 2024Hi David! Hearing positive responses like yours is always encouraging. Thanks for taking the time to post your review! -Mark
Very polite and friendly, professional and knowledgeable. Appreciated the absence of the (all too common) add-on / Fear based sales tactics I've experienced with other providers - definitely do recommend and will return!
Reply from the business:
Apr 24, 2024Hi, Thomas! We're happy to hear you liked our work. We'll be sure to keep it up and sincerely appreciate you taking the time to leave us your feedback. Mark
I went in recently for an emissions test. I had a great experience. The waiting area is clean and pleasant, my car was checked quickly, and I was on my way. Thanks for great service!
Reply from the business:
Apr 24, 2024Hi Nancy. Thanks for the positive review. It really means a lot to us.
I go here for my emissions testing and they are always friendly and fast!
Reply from the business:
Mar 24, 2024Thanks, Ashley! Glad we could give you a satisfying experience! - Mark
Recently went in for an emissions test, while waiting I overheard some of the technicians talking about a customers vehicle. Their genuine concern for repairing the vehicle while making the repair as affordable for the customer as possible was refreshing. I then heard then call the customer and offer them all the options. It is so good to see a business that wants to do good by their customer yet not break the bank. Well done!
Reply from the business:
Mar 24, 2024Hello Thomas. Thanks for that great review, it's honestly very thrilling to read your words and observations from your visit here! We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.
Very fair and honest. I send my car in for service there, and only there.
Reply from the business:
Feb 24, 2024Hi Christopher. Thanks for that great review. We feel like we've got the best customers in the world and clients like you make this work fun and meaningful for us.