I just got my car back, and I'm very impressed with it, as well as the quality of customer service. They allowed me to use a loaner in the meantime while they were getting parts. The loaner worked really well. It came in handy big time. My job requires me to travel around the southeast Wisconsin area, and this past week I was at accounts stretching 4 counties. I would have had to miss out on almost 2 weeks worth of pay, or possibly lose my job, had they not offered this service. Highly recommend!