Bergstrom Body Shop of Appleton (Victory Ln)
Auto body shop in Potter, Wisconsin
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They fixed my vehicle after I had been rear ended. It took a while to get in, but that was because of my insurance agency. Once it was there the service was friendly and prompt. Car looks great after pickup!
Reply from the business:
Apr 24, 2024Thank you Alec!
We had body repair done with Jake Bauer at the Victory Lane Body Shop. Jake was very thorough in his estimate and provided the information we needed to move ahead on the repairs. As requested, he kept us informed through the whole process. He repeatedly stressed that Bergstrom wants everything to be perfect when we get the car back- and it was. I highly recommended Jake for your body shop needs. Thank you Jake! ( No we are not related.)
Reply from the business:
Apr 24, 2024Thanks for the kind words Sarah! We'll share your feedback with Jake and team.
No-one answers to phone or return my voicemail. I have no idea what is going on.
Reply from the business:
Mar 24, 2024Thank you for your feedback. Sorry for the frustration.
Reply from the business:
Mar 24, 2024Thank you Laurie!
Although not the least expensive auto body shop in the area, our experience with several repairs on our vehicles has always been positive. Super friendly staff, courteous and prompt as possible given how busy they are. Lyssa and Josh at the auto body service desk and Eric our auto body service manager were great. Very pleased with the repair work so far! If you have a vehicle from Bergstrom Automotive no matter the make or model, I would recommend you using their body shop.
Reply from the business:
Mar 24, 2024Thank you for the feedback and your kind words Lea!
Kudos to Steve Willer and Mark Mueller at Bergstrom Victory Lane for the repair work they have done to my 2011 Ford F-150 truck. They stood behind their original repair work to fix an additional corrosion issue that popped up stemming from a poor Ford design on their truck beds (using expanding foam along the interior fender seams that ultimately leads to corrosion from the inside out). It's always great to know your vehicle is being properly cared for and fixed by true professionals! Bergstrom service definitely sets the bar high separates them from everyone else....Thank You once again!!
Reply from the business:
Mar 24, 2024Thank you Brian!
Reply from the business:
Feb 24, 2024Thanks for the feedback. Sorry for the poor experience. We take these reviews seriously and want to help. Shoot us a message (help@bergstromauto.com).
Reply from the business:
Feb 24, 2024Thank you Becky!
great customer service and excellent repair work
Reply from the business:
Feb 24, 2024Thank you Jeff!
Reply from the business:
Mar 24, 2024Thank you Kevin!