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Schmit Bros Automotive

Auto body shop in Port Washington, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Allen S

Oct 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Unethical, unprofessional and uneducated staff. Could write 3 full pages about the string of issues with this company. Save yourself the headache and drama.

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Toni Sickles

Sep 24, 2023

StarStarStarStarStar

Always great service at Schmit Bros. The staff is super friendly, the dealership and customer lounge is always clean (important!), and they go out of their way to ensure my safety behind the wheel. If you are in the market to buy, sell, or lease, please consider talking with the great folks at Schmit Bros.

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Julie

Sep 24, 2023

StarStarStarStarStar

Wonderful experience with Quintin in the body shop. He went above & beyond to look at my 4Runner the same day as my accident and made sure I got the best deal possible through my insurance. A huge help to have someone that deals with the process daily to help out and make the entire process go quickly. Highly recommend!

Reply from the business:

Oct 24, 2023

So glad you were taken care of quickly & properly. Thank you for the kind review Julie. We will pass this information along to Quintin. We hope to see you in future.

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Dave Soya

Sep 24, 2023

StarStarStarEmpty StarEmpty Star

I do not see the purpose to order a vehicle. A person should order it online and save money not supporting a dealership.v

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Anthony Schiel

Sep 24, 2023

StarStarStarStarEmpty Star

Good service, friendly and good advice.

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Greg Turner

Sep 24, 2023

StarStarStarStarStar

Schmit Service team are A+++.They were able to fit me, enroute to the east coast, acquire the requisite parts needed to get my Superduty back to great hauling posture. Thanks again you’all!!

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D DeLuisa

Aug 24, 2023

StarStarStarStarStar

Always a great experience. Todd is an awesome auto technician that knows his craft and does a great job of explaining things to us.

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Jordyn Weinfurter (Jo)

Aug 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

THIS dealership that's been around since 1912 told us they will no longer work on our vehicle (that's under warranty and they've only looked at once) because they are afraid they won't satisfy us which could result in them receiving a negative survey. There is a safety concern happening in which my wheel tilts harshly left or right on its own at highway speeds. The dealer looked at it for 30 minutes which included a road test that confirmed the concern and reprogramming the wheel and said, "your tires need to be replaced because they're cupped and it needs an alignment." We drove off the lot and the concern was still happening. Within a week, new tires and rims were put on the Jeep and it was aligned. The problem was still happening. My husband was in constant communication with the dealership and we got nothing but the run around for going back in. We were told they needed to confirm with the technician when it worked in his schedule to look at it again. Fast forward to today, we were asked when we can bring our Jeep back in and then my husband received a call from the service manager stating, "Per the owner, I was told to tell you that we will no longer touch your Jeep. He doesn't feel we'll be able to satisfy you with the repair and doesn't want a bad survey from it." Fast forward to today, we were asked when we can bring our Jeep back in and then my husband received a call from the service manager stating, "Per the owner, I was told to tell you that we will no longer touch your Jeep. He doesn't feel we'll be able to satisfy you with the repair and doesn't want a bad survey from it." Word of advice: A car purchase is the second largest purchase people make. When you treat them like garbage after they leave your lot, I surely hope you do not expect to be valued and respected within the community. This is why we both left the automotive industry. We were tired of making someone else's dream thrive when the owner(s)/management were nothing but greedy and only cared about the bottom dollar. This is why we both now run our own businesses. Take care of people and in turn they will take care of you.

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DorianMichael Moses

Aug 24, 2023

StarStarStarStarStar

I saw a listing on CARFAX and placed an inquiry into the availability of the Vehicle. Whithin 30 min I received a text message and email from Kayla with Schmidt bros Auto. She was polite, informative, consistent, and knowledgeable. She even saved me money on my previously owned vehicle. I love my Jeep Liberty. Thank you Kayla -DorianMichael Moses

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Catherine Quasius

Aug 24, 2023

StarStarStarStarStar

Schmit Bros. dealership is by far the best dealership around. Friendly, professional, caring in all aspects. They always put “you” first. Please keep up the wonderful experience. Would send all my friends if I could. Cathy Quasius

Reply from the business:

May 24, 2022

Thanks Catherine, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by.

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