Crash Champions Collision Repair West Bend

Auto body shop in Port Washington, Wisconsin

5
StarStarStarStarStar
45 Reviews and Ratings
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Pam Storlie

Jan 24, 2024

StarStarStarStarStar

They did an excellent job fixing the damage on the vehicle. The car looked brand new inside and out when I picked it up. I highly recommend them. Great customer Service as well!

Reply from the business:

Jan 24, 2024

Thanks for your review, Pam. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Miranda

Jan 24, 2024

StarStarStarStarStar

Got our vehicle in promptly and it was fixed quickly. They went over and beyond and even did an unexpected, professional car detailing free (which usually costs $250 at most places). Car looked all shiny and clean like it just came off the dealership lot! Would 100% recommend!

Reply from the business:

Jan 24, 2024

Thanks for your review, M. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Robyn Pittenger

Dec 24, 2023

StarStarStarStarStar

Customer service was outstanding and work was done quickly with no flaws! Highly recommend.

Reply from the business:

Dec 24, 2023

Hi, Robyn. We appreciate your kind feedback and are so glad you had a great experience during your repair process. Thank you for choosing our team!

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Kathryn Pipito

Dec 24, 2023

StarStarStarStarStar

I was rear ended and my car was fixed and cleaned in a week which was less than expected and I think it looks better than when I got it new!!

Reply from the business:

Nov 24, 2023

Hi, Kathryn. We're happy to hear you had a great experience and appreciate your feedback!

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Christina Janesch

Dec 24, 2023

StarStarStarStarStar

Seamless process throughout the repairs! My vehicle looked like new and they went above and beyond by cleaning the whole interior! Would definitely recommend them to anyone and would come back again if needed!

Reply from the business:

Dec 24, 2023

Thanks for your review, Christina. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Patti R

Dec 24, 2023

StarStarStarStarStar

I, of course was stressed over an unfortunate accident with my car. I chose to go to Crash Champions for an estimate and repair and became stress free right from the start. I was immediately greeted by a friendly lady at the front desk and she set me up with Rick to handle my claim. He examined my car and did up an estimate.We both went outside so he could show me what he found and let me know how they would proceed. He took care of everything from getting approval from my Insurance Co and setting up a rental which was brought there for me. He kept me up on the progress of my repair. The job was completed promptly and looked great. I was very happy at pickup when I found my vehicle to have been portered as well! Everyone that I spoke to there was friendly , prompt and professional. It was a great experience. I highly recommend this business.

Reply from the business:

Dec 24, 2023

Hi, Patti. We're happy to hear you had a great experience and appreciate your feedback!

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Gabrielle Steffen

Dec 24, 2023

StarStarStarStarStar

West Bend team did a great job with explaining the process, and fixing my car. I hit a deer, they fixed it in a timely manner. My car is beautiful. Then less than a week later, my battery died. This team helped me out and sent someone to jump my car. My car wouldn't drop, they helped getting it towed and they had my car to look into the battery and alternator. They helped get a new battery. Definitely worth taking your car here here. I highly recommend.

Reply from the business:

Dec 24, 2023

Hi, Gabrielle. We appreciate your kind feedback and are so glad you had a great experience during your repair process. Thank you for choosing our team!

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Samantha Danielson

Nov 24, 2023

StarStarStarStarStar

Recently took my vehicle in for bodywork. I had to get a new hood, have my front fenders repaired and a new headlight housing. They did a phenomenal job and finished ahead of time. The paint job is flawless. They told me they would clean inside my car. I assumed a quick wipe down of my steering and dadhm. My car looks like it was detailed. I haven't seen it that clean in years. The staff was all professional and friendly. Can't say enough good abiut my experience.

Reply from the business:

Nov 24, 2023

Thanks for your review, Samantha. We’re glad you were as happy with our service as we were with getting you back out on the road!

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Mike Fusek

Nov 24, 2023

StarStarStarStarStar

Repair work looks great. Thought of only giving 4 star because I had to go back to have my passenger door locked fixed. Assembled incorrectly. Inside windows really dirty. Detailer made attempt to clean driver side windshield and left a visible line. Passenger side looks like it wasn’t cleaned at all.

Reply from the business:

Nov 24, 2023

Hi, Mike. We're happy to hear you had a great experience and appreciate your feedback!

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Kim Czarapata

Aug 24, 2023

StarStarStarStarStar

The people are great, work was top notch and done at the expected time. They work side by side with the rental company making it easy for me in the overall process. Very friendly knowledgeable staff!

Reply from the business:

Aug 24, 2023

Hi, Kim. We appreciate your kind feedback and are so glad you had a great experience during your repair process. Thank you for choosing our team!