Our car's temperature light went on as we were nearing the DeForest exit (heading toward Milwaukee from up north). I pulled into a local gas station and found that my radiator was completely empty. Three different residents in the parking lot said to go to Parks (a mile down the road). I filled the radiator with water and drove to Parks where I was greeted by Pete. Despite being very busy in the garage, they took my car into the bay and within a short time informed me that the hoses and radiator were in good shape, but the cap was probably the issue. Less than an hour later we were driving off with new coolant, new hose clamps and cap, and a bill much lower than I expected. Parks has great service and reputable employees. It would have been so easy for them to convince me that I needed a new radiator. Very impressive.

My parents went there for their front brakes and they were quoted $800 because they claimed their calipers were bad. Being elderly on a fixed income, they drove the car over an hour to my husband who used to bea mechanic at a dealership and he said the calipers that both front calipers were perfectly fine!!! The caliper pistons moved without issue and even the caliper guide pins were properly greased and moved freely by hand as they need to do. There’s no other way to put it…the auto shop completely lied about one of the calipers needing to be replaced. Additionally, he was able to get all parts, including premium (slotted and drilled) performance rotors, for half the cost the shop was trying to charge for just basic parts, let alone performance parts. So all they needed was new pads and rotors!

These guys were a great rescue! Water pump died on 94. They towed and repaired in 24 hours. Friendly & professional and didn't take us to the cleaners on price. Thanks Guys!

Helpful employees who go above and beyond professional towing quality mechanics and a good choice to go to Thanks guys

I wanted to give a shout out to the folks at Parks Automotive. The tire pressure on my motorhome tires was low, and I had no luck using the air station at a nearby filling station. Google showed Parks automotive was close by, so I headed down there. They were happy to help me and checked all six of my tires and got them all properly inflated. And they wouldn't even take any money from me! I really appreciate them helping me out and have to say that the folks in DeForest are very fortunate to have such a repair shop in their town.

Amazing place amazing people and Josh in the office is #1