My car was seriously damaged when it got there and when I picked it up it was as if nothing ever happened to it. They did a terrific job. I’m happy to have my new car back.

Jake Bauer handled my insurance claim and everything went very well. Great communication during the process. The quality of the work was excellent!

Kudos to Steve Willer and the crew at Bergstrom Auto Body on Victory Lane. They fit me in during a busy time of the year on my day off. They welcomed my dog Luka, and while I was filling out paper work; Steve Willer went and got a tech who fixed the problem with the molding in seconds and then Steve told me no charge. Great service by everyone at the shop. 5 STARS for everyone!

I had a great vehicle repair experience at Bergstrom Body Shop, Victory Lane Appleton. Great customer service from Jake Bauer and team. From start to finish, Jake was very helpful and engaged by carefully listening and following up on all our repair needs, and then keeping us informed and updated during the repair process. When finished all requests were completed and the vehicle looked great. Going forward I will be utilizing Bergstrom Body Shop, Victory Lane, Appleton, for my vehicle repair needs.

I had a recent experience in the body shop with my new VW Atlas and the rep, Tyler, should be recognized by the organization! Don't let this employee slip out of your hands. He greeted me by name and was 100% organized and on top of things. I was NOT annoyed by no one knowing what was going on! He had this finesse about him and his attention to all the details was impeccable. I am highly impressed. While in body shop, I then purchased a new Atlas. This dealership is worth a drive. I honestly am still sort of surprised at how uncomplicated my experience was and that it was actually impressive. Way to go Bergstrom leadership for hiring the right employees and training them well! I will definitely recommend and refer to Bergstrom VW!

We have utilized this body shop twice, and both times we received excellent service and care. We were treated like family. We were kept in the loop of what was happening with our vehicle, the repairs were timely (as promised) and beautiful. John Bourassa and team are awesome and second to none. Thank you so much for all you did for us.