I went here for the first time a couple of years ago when I had engine trouble on a road trip. I was in a real bind (of course it was on a Friday on a holiday weekend) and I didn't have many options for getting home. My sister had remembered a Facebook posting raving how good this place was, so I read more reviews and took a chance. I am so glad I did! All the great reviews are worth it. Ted took pity on us (probably more on my cute dog) and squeezed us in even though he was already super busy. I've been here a couple more times since and have been very pleased with his work. I recently had issues with my starter. There was a problem with the part and he went above and beyond to get it fixed. There's a reason he has a good reputation. He has been professional and treated me with respect (not talked down to me or acted like I was an idiot), which as a middle-aged woman I don't always get with mechanics. He has become my go-to guy and I don't want to take my old, high mileage car (or butt) anywhere else.