Caliber Collision
Auto body shop in Pembine, Wisconsin
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Horrible customer service. Suppose to be open until 530 pm to pick up vehicle. They were closed by 445 pm. No one answered. Scheduled glass repair and didn't even know why the vehicle was there.
Reply from the business:
May 10, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Ac don't work after thier repair got the run around best look else were cut corners when they can
Reply from the business:
May 3, 2024Thank you for letting us know. We strive to make the repair process as easy to navigate as possible. It sounds like we missed the mark here and ask that you contact us at communitymanager@calibercollision.com to help make it right.
Very good work. My car was ready 2 days early and the work completed was done very well. Highly recommend.
Reply from the business:
Apr 24, 2024Caliber Collision is committed to our purpose of Restoring the Rhythm of Your Life® every day. Glad you hear your car was fixed ahead of schedule and you are back on the road Noel.
They really did a great job on my vehicle and kept me up to speed on any pertinent information throughout the process. My truck looked and smelled brand new.
Reply from the business:
Apr 24, 2024We believe in building trust through transparency. We are thrilled to hear you are happy with the updates we provided throughout the process. Let us know if you need anything in the future, Raven.
Great Customer Service and very satisfied with the repairs of my car.
Reply from the business:
Mar 24, 2024We are glad you noticed, Nick! We are committed to absolute customer satisfaction and the proof is in the details. Thanks for sharing!
Recently had body work done and I couldn't have been more pleased. Because of late arriving parts my technician Jeb went above and beyond to make sure our vehicle was ready on time. Without this extra effort our family would have been in a difficult situation with our travel schedule. Thanks Jeb. Also a thank you to Mike and Jennifer for the way they handled our claim and set everything up.I would highly reccomend this business.
Reply from the business:
Mar 24, 2024We are so grateful to have had the opportunity to work with you, Emily! Our commitment to outstanding customer service is always top of mind. We appreciate your business.
Couldn't have asked for a better car repair experience. Many thanks to Mike and JEB.
Mike and team were a great help with our Gladiator! Super helpful!
Reply from the business:
Jan 24, 2024Jamie, we are thrilled to hear that our team took excellent care of you and your vehicle repairs from start to finish! Thank you for the phenomenal review. We hope you enjoy the rest of your day!
Reply from the business:
Jan 24, 2024Travis, thank you for the fantastic review! We truly appreciate you taking the time and are very happy to see we could provide a great experience for you. Have a wonderful day!
My car was repaired very well, and on time. The staff was helpful in every respect. I would trust Caliber Collision again.
Reply from the business:
Jan 24, 2024Thanks Hanna! There is nothing more important than your safety and satisfaction. Thank you for trusting us with your vehicle.