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Scott Daniel

Dec 24, 2023

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I hate putting bad reviews out there, but I took my Jeep here because I heard good things from people I know. It took forever to get anything done, they kept blaming the insurance company, which insurance did drop the ball a bit. But when I got the Jeep back, parts weren't painted!! They didn't cover the rear of the Jeep and dust covered everything inside the Jeep, it was a complete mess. They put the wrong bumper on, they did take care of that for me on their dime (not sure who to blame here, but they resolved it). Now I have to pay $545 to Dodge dealer to get the sensors fixes, they were put in wrong. I called them and left a message a week ago and haven't heard anything (Update - few months and nothing). This has been going on for 5 months, took it back 4 times for different issues. Now I wish I didn't give them the deductible money until this was all fixed!!! So now, I am most likely paying another $545 out of my pocket because they didn't put the bumper sensors on right. Super nice and friendly people, but I will never take a vehicle back there. I have never seen someone paint a part on the vehicle, usually you do it off and then install it. They didn't even take the plastic parts off the tailgate, they just painted the used parts, and you can see the used parts were off a black Jeep prior. They also wiped down the outside with a dirty towel, you can see on the picture all the swirl marks (way worse in person). They took it back and buffed them out, but still there. Furthermore, they did fix some things, but seemed annoyed with it, but it was their fault for not doing it correctly the first time.

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