Byrider - Oshkosh, WI
Auto body shop in Oshkosh, Wisconsin
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Crystal was from was very hopeful thank you
Very friendly and are willing to help you.
Staff was very nice, fast and efficient. They spent a lot of time answering our questions and helping us get all set up before we got there. We had several options for vehicles. Once we picked our car, the process was super fast and easy. Delmar Schroeder
Very nice and friendly company. Crystal made my experience very smooth and she had alot of information. I came in for a suv but fell in love with a Car! I did not need a co signer, which is a great feeling! Definitely recommend Crystal and her team here! Very thankful to them!
Getting a car from Jd Byrider was faster than Usain Bolt.
Reply from the business:
May 24, 2021Hello Trinisha, thank you so much for the great review and kind words!!! We are honored to have earned your business.
Crystal was a pleasure from the very first phone call. Extremely knowledgeable of the process, not pushy on certain vehicles, actually cares about what you’re looking for and is determined to make that happen.
Don’t even bother! It took the sales agent two hours to fill out paperwork because he kept stopping and talking. Then it took another two hours to talk to financing. They kept giving us the run around. They said we couldn’t even test drive until we were approved. Then we get a call saying everything’s approved and we can come test drive. When we arrived we were told we had to sign over our tax return plus our 1k deposit in order to test drive and get the car. We walked out and 3 hours later we got a 2021 car for a lower deposit, lower interest rate and monthly payment at Appleton auto with John.
Reply from the business:
Dec 24, 2023We apologize for your experience and any potential inconvenience. The sales process normally does not take that long, but we had to work with the bank a little more than usual to get you approved. When you came into the store today, we were given a list of vehicles that you were approved for based on the upfront commitment and overall strength of your application. However, the specific vehicle you were inquiring about is one of the more expensive units in our inventory and the bank was willing to set you up with a tax payment to get you into that vehicle today; it was never a requirement to get you approved, but rather an option to drive away in that vehicle. Again, we do apologize for your overall experience and we strive to mitigate situations such as these. Congratulations on your new vehicle purchase and we wish you and your family a happy holiday season.
Paul is a great mechanic!
Very good customer service! Explained everything in great detail and helped with all my questions and everything I needed and got me driving the same day All Around Great place and people working here!!
