Awful customer service. Unfriendly, vague, and plain rude. Brought my Cadillac in to potentially paint the entirety of the car, or the bumper depending on prices. My first bad experience with them was this spring, I came in for an estimate to get my car painted, as I love it and it has a couple chips in the paint nearly everywhere on the car. When i brought it in, the salesman started to laugh at the fact that I even brought it in. I showed him the spots I wanted done, and made it clear I wanted to do the entire car clear coated, or just the bumper depending on his opinion, to which I got another laughing response. At this point, I’m being beyond disrespected, so I cut him off and tell him I’ll take my business elsewhere. 2nd bad experience was about a month ago, where I was told wait times after an accident with a raccoon would have to wait almost 2 months (once again, being snarky on the phone). They tell me nowhere in the area could get me in sooner, so knowing how they are, I called their bluff. Got my car in 2 months earlier than I would have here at caliber collision, and had nothing but amazing customer service there as well. If I could give these guys negative stars I could. If you’re in the la crosse area, do yourself a favor and go to caliber even if it’s a little extra drive.