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Christopher Wesela

Apr 24, 2024

Christopher, Thank you for this great 4 star review! Have a good rest of your day!

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Jessica Blackwood

Mar 24, 2024

They had my vehicle for 2 most for a bumper, I picked it up and the bumper isn’t even attached. They stated was aftermarket bumper and they could order pieces to secure the bumper as there are gaps and the clips aren’t even in place. After two months why would you have not done that to start with is my question??

Jessica, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Vincent has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

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Justin Radichel

Sep 24, 2023

quality?1Way over promised and under delivered from beginning to end Told 3-4 weeks and then 2 more days for another 3-4 weeks to make it close to 10 total weeks Was told that there would be assistance with rental car there was none Was told there would be assistance with deductible there was none Car was originally delivered with spare tire mounted since shop couldn’t find an OEM rim to replace the damaged one I personally found a set in 10 minutes and had it delivered to the shop saving the shop over $700 in parts no discount given back

Justin, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Michael has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

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Nancie Watry

Aug 24, 2023

Nancie, Thanks so much for the 5 star review, we hope you have a wonderful day!

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Jonathan Doyle

Jun 24, 2023

Jonathan, We thank you very much for the marvelous five stars and we hope you have a remarkable Thursday!!!

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Gerald Honeyager

May 24, 2023

Gerald, we are sorry to see 1 star rating and understand the GM Matthew reached out. Please advise if you need any further assistance, we apologize for any frustration. Thank you

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Bryan Muth

May 24, 2023

Bryan, We thank you very much for the awesome five stars and we hope you enjoy the rest of your day!!!

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Sarah Michalsky

May 24, 2023

They did a fantastic job with my Subaru and they even did a fabulous detail job on it! Now my car runs well and looks great 👍

Sarah, We are thrilled to hear that our team did a fantastic job with the repairs on your Subaru and did detailing as well! We thank you for the wonderful five star review and we hope you enjoy the rest of your day!!!

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Deb Bergeson-Graham

May 24, 2023

Great job fixing an accident caused by someone else.

Deb, We are thrilled to hear that our team did a great job fixing your vehicle! We thank you for the amazing five star review and we hope you have a spectacular day!!!

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Matt C

May 24, 2023

pricing is fair. work is very good. Online appointment scheduler and estimator is very very bad. no one answers the phone. you need to just let it ring for 10 - 12 minutes until they get sick of listening to it ring. got a call from owner to discuss my posting. Thank you. FYI to any readers. This Gerber collison business in my FIRST CHOICE among all the collison businesses. With several teenagers in my household, i've been to many auto repair places.

Matt, We are disappointed that our service did not meet your expectations and sincerely apologize for this frustrating experience. Customer satisfaction is very important to us. We understand that GM Matthew W. has been trying to contact you to further discuss your concerns. If there is a better contact number to reach you at please let us know. If any other issues are to arise, please do not hesitate to reach back out. Thank you.