
Maple Grove Auto Center Inc.
Auto body shop in Neshkoro, Wisconsin
0
0 Reviews
Friendly, fast, efficient.
Reply from the business:
May 24, 2023LuAnn, being friendly, fast, and efficient is the highest honor we can receive! We truly are grateful for such gracious remarks. Thank you!
Reply from the business:
May 24, 2023We are proud to be doing business with you, Stephanie, and it's wonderful to hear of your satisfaction with our timely and friendly service. Please feel free to reach out if there is anything else we can do for you!
I stop by Ken to check on his tire prices. He showed me the websites that he uses and the prices of a few different tires and companies , upon getting home I checked some websites for tire prices. I ran across one that can use it and found the same tires, and a much better discounted rate. so I purchased them and had them sent to Ken for installation while I had my vehicle there. I wanted him to do an alignment as well. My son weighed it over 2 1/2 hours for the tires to be done and no alignment was done and was told I had to make another appointment for that, so I did Ken did the front end alignment and said he had seized bolts for the rear end and could not finish the job and wanted to charge me $1100 in parts to fix the problem. I told him no so I get the car home and I find a mechanic that’s more reasonably priced and had him change a few parts that weren’t really necessary and one bolt that was truly seized, which took my new mechanic less than an hour to get out also, discovering that I have a slow leak in one of the tires that Ken installed so I called Maple Grove and set up an appointment for him to finish the alignment that he never finished and fix the leaking tire that was his fault. He didn’t fix these things but turn around and charged me $27 to fix the tire that shouldn’t had to been fixed in the first place in an additional $56 for an alignment of the rear wheels that he never did in the first place and charge me for the first time when I called to ask about these charges, he was extremely rude and everything was somebody else’s fault not his I highly recommend that you do not even think about using this guy. He’s a farce and really doesn’t even know what he’s doing.
Reply from the business:
May 24, 2023Joseph, we are greatly disappointed to receive your review, as what you describe is by no means a reflection of the level of service we aim to offer. Please know we take your feedback very seriously, and hope you will speak with us further, as we want to make sure this matter is addressed. When you get the chance, send us your contact information and availability to maplegroveauto@frontier.com. Thank you.