Do not use the Tomah shop...They were supposed to fix some deer damage on my 2020 Colorado, the front quarter panel was damaged and the passenger door needed to be replaced. They had my truck for almost 3 weeks and when I got it back, it had additional damage to the door frame that wasn't there before and they actually tried to blame it on me. Although they eventually agreed to fix the damage, they were a multitude of other issues with their initial repair work. The clear coat on the door edge had to be redone and there was a large smudge in the clear coat on the new door. And finally they returned my truck to me and the passenger side mirror didn't work. Guess I should have went to Lyden's.
Reply from the business:
Apr 24, 2024Keith, we appreciate your feedback. We have talked through this with the Management staff at the Tomah location. We are saddened that they were not able to meet your expectations, and they understand the shortcomings that lead to your frustrations. All of our locations are continuously committed to getting better, and we need feedback to accomplish that, so thank you. We are happy that we were able to address all of your concerns, and to that end, we will use this an an opportunity to improve.