Always great service!

Crazy good on time

My mechanic retired & referred me to Schieble's Automotive. Just a few days later, a light came on for maintenance & I called Schieble's. I was nervous going to someone new but I didn't need to be concerned. Les answered the phone & shared that he & my mechanic had known each other for 40 years so I felt much better. I told him about the light & that Kurt had just checked my car a few weeks ago & Les mentioned that it's probably the 30,000 mile safety feature that Toyota has on their vehicles but I could stop by anytime & they wound check it out & turn off the light. I did the next day & met Josh who was wonderful. I'm looking forward to coming back in the future.

First went here to get a simple part replaced. They did not tell me a diagnostic or quote me at all, they just walked out and charged me a few hundred dollars for work that had already been done. I gave them the benefit of the doubt because of the good reviews, and assumed it was a simple mistake. However, 4 or 5 months later the parts had the be replaced again. I was charged hundreds for two cheap parts that immediately wore down. The factory parts on the van lasted for nearly 11 YEARS of driving. The one they put on last 4-5 MONTHS. Those two simple, incredibly cheap parts should not have been well over $300, now I see that. I went back to Schieble’s and explained the situation. I looked at them in the eye and twice said “do not start doing work until you tell me what the issue is and quote me”. The guy behind the desk just did a sketchy sort of grown that almost sounded like “mmhmm”. As I am sitting in the waiting room, I got suspicious and walked back into the repair area and sure enough, my car was up and being worked on. When I confronted the guy, who I think is the owner, he said it was because the replacement would be free because it was on warentee, so they went ahead. Fine, BUT STILL TELL ME WHAT NEEDS TO BE DONE TO MY CAR BEFORE YOU DO IT. Want to know why? Partially, because if you actually explained the situation, I would’ve taken my car somewhere else that didn’t put cheap parts on it. He told me they wore out so quickly because they are made of “cheap china metal”. Oh, great! He said that if I wanted nicer dealer rotors for my two front wheels, it would set me back $600. No. Not unless you would be ripping me off again. I’ll probably have to replace the garbage parts he put on in another 5 months again. Plus, it was not free!! The part may have been, but I was still charged $65 for the labor. It should have just been free altogether. Not $300 - $400 for a cheap garbage part and another $65 when it inevitably needs to be replaced months later. Such nonsense. Had a very bizarre, sketchy feeling that second time. Guy behind the desk wasn’t personable or kind at all, they didn’t have any record that I was supposed to show up, couldn’t get a hold of them when I needed the replacement, they ripped me off etc. Any of these one reasons are enough to not return, all of them together are more than enough. Last time I go here