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Sanfelippo Auto Repair

Auto body shop in Milwaukee, Wisconsin

4.5
StarStarStarStarHalf Star
40 Reviews and Ratings
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Jenny L

Feb 24, 2024

StarStarStarStarStar

The fastest, easiest time I have ever had getting an emissions test. The website was clear and accurate, and I was out of there in under 10 minutes. Will be back in two years for another emissions test and if I need any work done in the meantime!

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Matthew Burke

Jan 24, 2024

StarStarStarStarStar

Outstanding service. Shout out to Bart. Honest and patient. If I need any service to my vehicle they'll be my first call.

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Emily

Jan 24, 2024

StarStarStarStarStar

I was able to get in last minute for an unexpected tire issue. They were friendly, quick, & as it wasn’t a big issue as originally expected, I wasn’t charged for their checks. Convenient downtown location & I plan to use them going forward.

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Makena James

Jan 24, 2024

StarStarStarEmpty StarEmpty Star

Service I received was okay. I went and got my spark plugs replaced on my Camry along with changing my oil cover (whatever he said) and paid 300+. Better than the dealerships but still not great. My car works fine but I’m almost 99.9% positive that they broke my hood. My hood was working before I went to San felipo. My hood never came with a stick, it was a hydraulic hood. When I lifted up my hood 2 days later, it wasn’t working and wouldn’t stay up on its own… so that’s great. Lastly, the little girl at the front needs an attitude adjustment real bad. Thats all I have for this place . Ps. The owner is cool. Nice guy

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Philip Gissen

Nov 24, 2023

StarStarStarStarStar

I needed an emission’s test on my car immediately. Early morning, I found Sanfelippo driving down an alley off of South 1st, pulling into their garage. It was spotless. The immense garage looked like my kitchen, after I clean it. I believe it was the owner who came out to help me. We commiserated about the changes in attitude since we have become “distinguished” older gentlemen and how our values have changed. He was a nice man, and we also talked about cars we enjoy. I offered to tip him for the emission’s test, and he refused. I will bring my car back when it needs maintenance. Sanfelippo is a “find” in Milwaukee.

Reply from the business:

May 24, 2023

Thanks for the kind words, Philip! Always glad to help if we can.

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Zack Borton

Nov 24, 2023

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5 stars, professional, quick, and didn't even charge me anything to fix my oil filter leaking. I had my oil changed at Volkswagen of Milwaukee North and my oil filter started leaking everywhere after. Took it here and they fixed it for free. Awesome service!

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Rachel Haar

Nov 24, 2023

StarStarStarEmpty StarEmpty Star

I think this is a good spot to go to if you need something in a hurry. Bart is a really good guy and so are some of the mechanics I’ve briefly spoken to. I would also like to include that they are very willing to assist in any way. This could be a really good shop if the girl at the front desk was professional when explaining things. Unfortunately, I saw a piece break off of the new windshield wiper they were going to replace. I questioned it because I did not want to receive a product that could cause damage to my blades as I reside in a state that rains frequently. I was concerned like any customer would be. I casually discussed my concern due to my blades being of importance. The girl continued to react with poor behavior, impatience and disrespect; almost like it was her car and not mine. I don’t think it’s acceptable when a customer raises concern especially if it may mean there may be an additional expense to repair. Randy was kind enough to explain how the parts worked and assured me that everything was okay; I left feeling confident and would return on a later day just to have Bart check it for sure. I proceeded to come in today to have my blades checked, in case, to make sure there was no impact by the new blade piece that broke off. Bart communicated that it might be best to not work on my car moving forward as I have genuine concern for my vehicles and maybe he is not confronted by this often. I am utterly concerned that poor behavior at a place of business is acceptable. I would also like to include the prices here are astronomical for what you receive, based on quality. But like I said, this is the place to go if you need something quickly. Also, the shop hours are not very flexible where they close at 4:30 and are closed on weekends. All in all, they lost my business, but wish them well. Just unfortunate.

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Joe Moore

Sep 24, 2023

StarStarStarStarStar

First time here and it was awesome! I was suggested to go here from a friends and they did not disappoint. They let me know everything they were doing. They were very nice!! Thanks for doing a great job.

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Terry Tayler

Sep 24, 2023

StarStarStarStarStar

One of the best places for car service and beyond. The staff is always helpful and knowledgeable. They're also always willing to listen to questions and provide helpful and sincere answers. This place is always great!

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J T

Aug 24, 2023

StarStarStarStarEmpty Star

Works was done quick and fair pricing but intercooler pipe blew off due to clamp not being tight after repair in 2 separate locations I had to pull off to side of road and fix it twice on freeway… all in all great place to have repairs! Just had a silly mistake all is good

Reply from the business:

Aug 24, 2023

JT, thanks for the review and I am sorry to hear about the situation. I was not able to find you or the repair in our system. Could you call the shop (414-220-3282) or email us at management@sarfleet.com so we can connect? I would like to hear more about it and make sure you are 100% satisfied with our service.

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