Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center

Auto body shop in Milwaukee, Wisconsin

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47 Reviews and Ratings
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Rosalind Williams

Apr 24, 2024

StarStarStarStarStar

Wonderful customer service. They're Professional and courteous. The waiting area is always clean, has charging stations and snacks

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Dominic Bichler

Apr 24, 2024

StarStarStarStarStar

Had two recalls and another service taken care of with my visit. Did everything correctly and efficiently with great communication. Megan was great to work with.

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Chris Kumferman

Apr 24, 2024

StarStarStarStarStar

Fantastic job! The body shop was exceptional, providing great customer service. I appreciated the status updates and the quick turnaround on getting my vehicle back.

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Shawn Washburn

Mar 24, 2024

StarStarStarStarStar

Great experience leaving my vehicle for service for the first time. The service advisor was up front with everything, prompt with phone calls and details on my vehicle repair. I could not ask for more

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Marisol Lopez

Mar 24, 2024

StarStarStarStarStar

I gave 5 stars because Dontario is always so nice and respectful when I’ve gone to get my car serviced and encountered him. This time I was there due to a light for needing to service the start/stop system. He mentioned it could be that it needs an update or a battery issue. When he said a possible battery issue I mentioned I had just paid $1200 for two different batteries my car needed only a year ago. He assured me that if it was a battery issue that it should be covered under the warranty. When I got the call he told me that one of the batteries had to be replaced but it was covered under the warranty so I did not have to pay the diagnostic fee I was quoted either. He didn’t push any other issues like I’ve dealt with in the past. I don’t feel like he tries to get you for every penny like is common when going to the dealership to get your vehicle serviced. I appreciate how he is with customers and a very respectful guy.

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Tashico May

Jan 24, 2024

StarStarStarStarStar

The person over the phone in the service department(I believe her name was Megan) was phenomenal with her excitement and exceptional customer service. She was efficient, informative, and knowledgeable & it was helpful to be able to depend upon a company to fulfill my vehicle needs while I was out is state.

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Mary Haggerty

Dec 24, 2023

StarStarStarStarStar

Excellent service! Helped me out immensely when other dealerships told me it would be a week or two before car could be seen. Very helpful, straight forward and responsive to my questions and requests. Dontario Palmer service adviser provided great care respectfully.

Reply from the business:

Dec 24, 2023

Thank you for leaving this 5-star review, Mary Haggerty! We are so happy to hear you had a great experience with the Russ Darrow Chrysler Dodge Jeep RAM Milwaukee Service Center. Our customers are part of our ever-growing Russ Darrow Group family, and we like to treat every customer like they are a family member. We hope to see you again soon! Bryan Davis, General Manager