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Riverside Automotive Service

Auto body shop in Milwaukee, Wisconsin

4.5
StarStarStarStarHalf Star
31 Reviews and Ratings
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Ally Emrich

May 24, 2023

StarStarStarStarStar

I was in a real bind when my car broke down recently. I took it in without having ever been here and being unable to call for an appointment (because of the time of day my car broke down). Even with all of that, and with the shop being busy with other appointments, Joe was kind and patient with me and took the time to look my car over. I appreciate what they've done for me so much!

Reply from the business:

May 24, 2023

It's never fun dealing with unexpected car troubles, Ally. That's why our team always goes the extra mile to help relieve some of the stress and frustration. We'll be sure to give Joe a special shoutout for helping you and your ride out. If there's anything else we can do for you, we're just a call away. -Peter B., Owner

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Madeline Drury

May 24, 2023

StarStarStarStarStar

We had car trouble on our way through town. Peter and his crew turned around our car super fast. Peter was professional, respectful, and communicated super well. Definitely felt respected as a female, too. Would 100% suggest this shop.

Reply from the business:

May 24, 2023

Maddie, Thanks for the nice review. Hope you had a great ski trip. We approeciate the busines. Peter, owner Riverside Automotive

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Luca Coviello

May 24, 2023

StarStarStarStarStar

I have experienced nothing but top notch, 5 star service here. Joe, Peter, and the entire team here will take care of you and your automobile! They are honest, caring, hard working, and above all, experienced. They are busy for a reason-bring your car to this expert team and everything will be taken care of!

Reply from the business:

May 24, 2023

Luca, we were more than happy to take care of your vehicle. We truly appreciate you describing our team as honest, caring, hardworking, and experienced. If you need our help again, we'll always be here to take care of you. -Peter B., Owner

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John Villasana

May 24, 2023

StarStarStarStarStar

Ace mechanics, great service and excellent communication. They did not upsell me. Very easy. They fixed my car. It runs great now. I am glad to have them and will use them in the future.

Reply from the business:

May 24, 2023

John, glad to hear that you appreciated our service and communication. If you need our help again, just give us a call. -Peter B., Owner

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Jodi Westover

May 24, 2023

StarStarStarStarStar

Took our Son's mustang in for body work after someone side swiped his car. They did such an awesome job we took it back months later for some cosmetic work on a different area. Would highly recommend them!!

Reply from the business:

May 24, 2023

Jodi, we don't do any body work. I think you have us confused with another shop, but appreciate the nice review. Ifyou ever need our help in the future, be sure to give us a call. -Peter B., Owner

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Kit Cudahy

May 24, 2023

StarStarStarStarStar

Look no further for an automotive service business; this operation is top notch. The staff is absolutely awesome - extremely professional, above and beyond helpful and incredibly kind and friendly. My dog was welcomed with treats and affection and they put in a new battery quickly and efficiently. Truly, the best experience I’ve had with my car. I won’t be going anywhere else. Thank you!

Reply from the business:

May 24, 2023

Kit, thanks for the nice review. Happy to hear you found our services to be top of the line. If there's anything else you need, please don't hesitate to give us a call. -Peter B., Owner

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Kelley knickmeyer

May 24, 2023

StarStarStarStarStar

I live out of state and chose to call this place based on their reviews for a brake repair on my college kid's car. Being so far away, I couldn't check out the brakes myself but after talking to them on the phone I felt confident that they were honest and trustworthy. The repair was done same day as appointment, payment accepted over the phone, and they put up with my "mom" questions - it was all a smooth process. It's nice to know I have somewhere to call if we need more work done while my kid is away at school.

Reply from the business:

May 24, 2023

Kelley, thanks for the nice review. We appreciate your business, and always strive to make the process smooth and easy. Don't hesitate to give us a call if you need our help again. -Peter B., Owner

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Tate Mattingly

May 24, 2023

StarEmpty StarEmpty StarEmpty StarEmpty Star

Friend came in for the replacement of brake pads and possibly rotors. The quote they gave was objectively astronomical and included rotors even though they weren't needed. The friend ended up taking it to the shop I initially recommended which confirmed rotors were not needed and gave a quote 1/4 of what these guys gave. I asked what it would be with rotors included because I was curious and it was still 1/2 of what Riverside quoted. If you want overpriced and unethical these are your guys. There's no justification for that gouging.

Reply from the business:

May 24, 2023

Tate, we're sorry, but could you please tell your friend to contact us or let your friend write the review. An experience that's not your own experience is hard to assist with. We do hope your friend can give us a call or write their own personal experience so that we can assist them with whatever issue they had. -Peter B., Owner

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Robert Wilkinson

May 24, 2023

StarStarStarStarStar

A repair shop you can trust, and that's priceless! I've been going here over 25 years. Early on, I went to another shop for a second opinion on an expensive repair, and very much wished I'd stuck with Riverside. The other shop (now long gone) got me in with a lower quote, but I ended up spending more. The only downside is that Riverside is so busy that planned maintenance needs to be scheduled up to two weeks in advance. But it just goes to show that they only fix what really needs fixing, they're too busy to do work that doesn't need to be done. And while I buy tires where I work, they're happy to schedule the necessary alignment; no pressure to buy through them. You can get a cheaper oil change elsewhere, but to me it's worth literally just a few dollars more to go to a full-service and trustworthy shop where they know me and my car's full history. I won't go anywhere else.

Reply from the business:

May 24, 2023

Bob our team always goes the extra mile to ensure our customers are satisfied with every service. Thanks for the support over the years. Our team is always here when you need us. -Peter B., Owner

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Sam Bricco

May 24, 2023

StarStarStarStarStar

As a woman, a lot of times I find a lot of anxiety when I bring my car into shops because my past experience have been with men that belittle me or talk to me like a child, when on the other hand they treat the men with respect. This experience was the complete opposite! Everyone in Riverside Auto of Milwaukee, WI was incredibly helpful and made me feel comfortable and safe. I was talked to like a normal human and they were fast and had great communication. I already recommended this place to multiple people. Peter and Todd were so sweet and trustworthy and I felt they word hard and got the job done faster than I expected (especially for not having an appointment!) I will most definitely be bringing my car in to Riverside Auto whenever I need help. Best auto care experience I've ever had!!!

Reply from the business:

May 24, 2023

Sam, thanks for the nice review. If we can help you in the future please let us know. Peter B. owner Riverside Automotive

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