UPDATE May 17, 2024: Tried taking the tires off to do a brake change (following getting it into my garage after this shop looked at it), when trying to take the tires off we realized they used an impact gun and torqued it to what we’re guessing is about 150+/- lbs when it’s supposed to be sitting at around 80. Because they torqued it so high, the calipers are now messed up and will not come off without torching it. They also decided to leave my wife a voicemail saying it’s “all our fault that everything was messed up.” If the fuse was messed up the car wouldn’t have started to begin with and we wouldn’t have been able to take it to the shop, we were only having AC/heat and radio issues because of a separate fuse. Talking to the tow guy and other mechanics, the fuse that faulted was a result of the mechanic at this shop not disconnecting the battery prior to checking fuses, clearly it was a result of the mechanic being negligent. OR (May 16, 2024): Took my wife’s car in to get looked at, only was having problems with the AC/Heater and radio not running (fuse problem, has brand new battery). Had no problems with anything else, knew brakes needed to be changed. Noticed that their audit was all handwritten and nothing was actually entered in by the receptionist on a system/computer. They brought us into the back to look at the car and even showed us the fuse that was faulted. They tried charging us a fee for changing it (something we initially did not ask for). We parked the car and tried driving it a day later, now it will not start, engine light, oil light, tire light are all on. Along with this, we tried reaching out to ask what fuse was faulted and person on the phone said “figure it out yourself” and this was after she hung up on us the first time when we initially asked the question. I do not appreciate the ridiculous amount you guys tried charging me for a simple fuse, and tried quoting me for a brake change, and I especially do not appreciate you sabotaging my vehicle. I work hard for my money, as an Active Duty Marine I barely make minimum wage as is, I don’t appreciate the money you were trying to leach off of me. You will be hearing from my lawyers and I will be holding you all accountable for this negligence. Do not do business with these crooks, do not believe their lie about “not being in a database”