I got a flat tire on the busy interstate, on a Friday, around noon. It was incredibly hot, and the first place I called didn't answer. The second place I called, called themselves a "your savior towing company", but they told me they weren't available, and I should try someone else. So I called a small town, private business, shop. They picked up on the second ring, and had somebody out to me in about a half an hour. Joshua took great care with my vehicle, had the AC going for me in the truck cab, and was incredibly professional and polite. Good price for a tow too, on such a busy Friday. Great experience, for such an unfortunate situation.