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Charlie

Apr 24, 2024

Great service, provided estimate within 2 days. Covered all angles of repair & service.

Charlie, We are pleased to know that our team provided great service! We thank you for your kind words and for the excellent five star review! Have a phenomenal day!!!

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JJ Johnson

Feb 24, 2024

My entire experience start to finish has been horrible! If I could use a worse word I would. My insurance company recommended this company and shame on them for doing so. It took three weeks to hear back from the just to set up an estimate. Everything was approved from my insurance then after having my car over a week, the company added over 3k of extra work which put it over for the car to be a complete loss. After deciding to keep my car since it was just hail damage, I am currently sitting at a week to get my car back with no end in site, meanwhile paying out of pocket for a rental. I have had to call every day with excuse after excuse. When I explained the having to pay out of pocket now for a rental since insurance wasn't and asking for an update, I was literally laughed at over the phone. During the process I had asked on multiple occasions for different quotes for additional work out of my pocket, 5 different times, they never once followed up. It is one excuse after another and here I sit a week later with no end in site and continuous excuses. I posted something on a different site and i received about a dozen responses from friends who have had similar experiences. One time is a fluke but when similar feedback from multiple people is the same, that a habit. I am actually worried what they are doing to my car before they return it based on the interactions. Should I be worried there are others things that "will be wrong" when I get it back that weren't there before hand??

JJ Johnson, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand General Manager Brandon has already been in contact to have your concerns addressed. Thank you for giving us the opportunity to address your concerns. Please feel free to contact us any time should any other issues arise.

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Carleen Jorgensen

Dec 24, 2023

Kind, caring, and considerate people wanting to help you with your car problems.

Carleen, We are thrilled to hear that our team is kind, caring, considerate, and assisted you with your vehicle repairs! We thank you for your kind words and for the awesome five star review! Have a splendid week!!!

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Nome Cross

Nov 24, 2023

Thank you for the awesome positive 5 star rating. We hope you have a wonderful week!!

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Jennifer Hoffman-Jonas

Oct 24, 2023

I am from out of town and discovered I had a smashed sunroof. Brandon was so helpful and kind. He put crash wrap on so that I could drive home safely. So grateful for the wonderful service!

Jennifer, We are very happy to know your experience was positive! Thank you for your feedback and amazing 5 star review, we appreciate your business! We hope you have a wonderful week.

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Cullen Garvey

Jul 24, 2023

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fred beck

Jun 24, 2023

We are really happy with the work that was recently done on our GMC Terrain. Would highly recommend Gerber Collision and glass.

Fred, We are very happy to know your experience was positive! Thank you for your feedback and amazing 5 star review, we appreciate your business! We hope you have a wonderful week.

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Sara Scott

May 24, 2023

This place does sub par work still waiting to get the fix fixed its been 4 months now they won't call me back Avoid them

Sara, we are sorry to hear about your feedback and understand Monica has left 2 messages in hopes of speaking with you regarding this matter. We apologize for your experience. Thank you

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A Powell

May 24, 2023

Too much work for them to get me a quick quote (all most 2 week wait) but they were honest with time and reasons.

Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name and contact number that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.