I stopped in based on a referral. Staff was so friendly and welcoming.. at first. All I needed was a leaky tire patched, which was quoted at $20ish and 15ish minutes. Perfect! I drove down immediately. I sat for a bit in this cute little waiting room. I kept busy looking at the photos and witty signs. Eventually staff came out to inform me that he couldn't find the leak so he put some weight on the tire and was going to wait a few hours. So far I’m writing up a glowing review in my mind. I even took pictures of the waiting room hoping to gain traction for my review. He later called to tell me it was probably a sticky air valve and the tire might be fine. I drove down to have him put it on for me. A few minutes into my wait, him and another customer who had been outside by my car with him walked in. He announced that he couldn't get the tire on and "doesn't know why anyone buys those things." I know it's not the nastiest thing, but it was certainly offensive. It was worse when he was talking to the woman at the counter and she announced that she has "no desire to drive one of those fancy expensive cars." Now I’m feeling picked on/ the butt of some joke between them and it doesn't feel great. I was tempted to wheel the tire out and leave but figured I better not letting my hurt feelings get the best of me. As I got ready to leave, he told me that if I can't get help, I should to come back and he'd "take care of me." I thought that was sweet but I don’t think I'll be back unless I am driving an American car. As a woman, I’m thankful he didn't take advantage of me and pretend to "patch the tire" knowing full well it wasn't leaking. I paid $10 for the service and took it over to Blain's in Grafton where I was treated by an even more condescending repair technician... but more on that in my review on their page :)