Maaco had the least expensive estimate of the places I looked at. They got my car fixed and painted within two days of me dropping it off. They were pleasant and helpful through the process and they did a great job. I've used them one other time too, and would recommend them.

Great owner, Mike. I trust him and his work, and if anything is wrong with their work they will fix it and go above and beyond no questions asked. The owner even drove me home while they worked on my car. Highly recommend!

Got an online quote but when I got to the shop the estimate was double. It's the bait and switch. Don't trust them at all

Great service

VERY PRICEY for the size of car! And attention to detail VERY LACKING! (I had my 4 door Accord painted at a Maaco in Prescott AZ 5 years ago for $2500 it was stellar!) Maaco in Madison: 2 door civic = $4000 Didn't sand off rock nicks and dings as promised. Although offered to touch up later, I did the missing touch up spots near the windshield and rubber stripping on the top of the car. WHY was this even an issue? Trunk fob doesn't work now. We were told they didn't touch the trunk latch. Then we find the latch casing later floating around in the trunk! How did that happen if they didn't touch it? The front license plate was not affixed to the car at pick up and had to be searched for at our demand that we had it when we drove in. In WI it is law to have front and back plates! A dirty buffing rags was left in the car. Ik, minor, but details! Owner is a nice guy and good salesman and perhaps it is a matter of training... until this gets resolved I'd negotiate pricing and keep a keen eye out on the details. Getting a car painted a "custom color" is a luxury and often times very special and saved up for for a long time, as was this car. Keep your eyes open and shop around!

These Guys have made Repairs so easy. No Headache to Us at all... Very Friendly, Certious, and Explained everything that needed to be done. This was the 2nd time I've been here and I am Very Pleased... Thanks Guys and Keep Doing What you Do...

My experience was terrible. Took longer than expected. I had to go get the parts. Cost more than expected. Interior plastic was broken or not installed correctly. engine compartment was totally a mess. I was not happy. Found that sensors for collision avoidance now don't work. Phone charging pad now doesn't work. Everything about this deal has been terrible. It was an easy repair and in my opinion handled with total incompetence and uncaring for customer service

Very nice and quick to get me my van back! Great people!

Update 05/22/2023: The owner Michael solved all of my problems, gave me a vial of paint for touch-up and verified that employee misbehaved. Changed 1-star to 3-star. I wish to give 5 stars to the owner Michael, but have to take 2 stars off for that employee's rudeness during my last visit. ------------ The boss was VERY nice; The employee was VERY rude and impatient. Do I recommend Michael (the owner/boss)? Absolutely yes! Do I recommend Maaco(the store as a whole)? Absolutely not! I sent my car in to remove rust, and Michael gave the car a thorough inspection (e.g. even lying on the ground!) and gave me a fair quote of $500 or lower, tax included. I had a fabulous time talking about cars, life and philosophy with Michael! However, the boss was not in the shop today. No one called me to pick up my car though the repair was almost done (they were just doing a car wash). I had to call Maaco instead. When I walked in, there was this employee who looked like Walter White from Breaking Bad. He was trying to charge me hundreds above $500. I clarified that “I thought your boss made me an agreement on $500”. I had to pull out the hand-written agreement I signed with Michael to prove it. Then he still tried to charge me more than $500, saying that the tax was not included. In fact, Michael originally convinced me that the price would be guaranteed and there was no need for a signature. I insisted on having him sign it “just in case your employee does not know about it.” Ha, guess what happened today? Exactly what I was worrying about. The employee also forced me to sign the check-out form before showing me the car. I read the lines and asked “it says I should sign after inspecting my car”, and he replied ruthlessly “they will bring it over, JUST SIGN IT!” Michael has also agreed to give me a little bit of the paint sample, so I asked the employee for it, and he said “you are asking for too much!” I realized that there were several dimples (check my second picture) at the bottom of the wheel well. I suspected that it was due to welding but just wanted to make sure, so I called Maaco. Instead of either giving me the answer or politely replying “I am not sure, sorry”, the same employee picked the call up and yelled “dimples? What dimples? Where? LISTEN! $500 is what you paid for! Come back on Monday and talk to Michael for your agreement!” They also left on my left mirror a crescent pink/orange paint stain (check my third picture) that was hard to scrape off. Go for Michael, you get satisfaction and respect. Go for some random guy from Maaco, you get hospitality, impatience and disrespect. Michael deserves better employees.

Thank you excellent Mike Andy