I stopped by the shop yesterday with my 18-year-old Honda CRV. My car had front grill/bumper damage and it was separating from the frame. My estimator Cim Retzlaff carefully looked over the car and noted the age and the likely costs of replacing the damaged parts and suggested to me a more logical solution--I agreed to his recommendation and 20 minutes later after he had personally reinstalled the grill and bumper cover, I was able to drive away unexpectantly with a repaired vehicle. Cim was friendly, professional, honest, and willing to go the extra mile in helping me, a total stranger. I can't recommend high enough about how well I was treated by this kind individual--thanks again Cim and Ball Body Shop! Well done!
Reply from the business:
Jun 24, 2023Thank you so much Rodney for sharing your wonderful experience at Ball Body Shop! Your recommendation of Cim and our body shop means the world to us. We strive to provide each and every customer with the same level of outstanding service you received. Your satisfaction is our top priority, and we are grateful for your trust and support. Once again, thank you for choosing Ball Body Shop.