Insurance sent me here after I hit some road debris that did a good bit of damage to my vehicle. It took them TWO MONTHS to finish my car. I spoke with multiple people over the course of that time that all would give me different information about what was wrong with it and when it'd be done. No one seems to be on the same page there. When I finally got to pick up my car I was even told by the receptionist to not do the survey I'd be receiving if I didn't give them perfect scores because "they take that very seriously." Do better if you want good reviews.

This is the most unprofessional place I have ever experienced. Employees threw each other under the bus, including the GM. They did Not follow up on anything. Excuses for everything. 2 weeks turned into 5 and would have been longer had we not bugged them. There are too many twists and turns to put in this message. When we picked up the car they couldn’t find it and a turn signal bulb was missing (not involved in crash) I took the car to dealer to get replaced. They also filled my tires to 44 and it clearly says 33 on door. When I called the GM and expressed my issues she said “this isn’t anything I haven’t heard from 47 other people today” Wow. There is the problem.

Terrible. The service here was so disappointing. Their staff do not seem to be on top of their work or in great communication with each other. It was a struggle just to get my car in after multiple scheduling errors and talking to the front desk was headache inducing. I was told the repairs would take a week…and then another week…and after being assured it would be done “tomorrow”, THREE TIMES, I still had to wait to get my car back. Once I did get it back, they forgot the wiring in the new door. The neighborhood mechanic is the only hero in this story. The next time my insurance gives me the option for collision repair, I’m choosing somewhere else.

Great service

Super friendly staff, they are quick and have a lifetime warranty on their work! It is also convenient there is a car rental right next to them if you need it.

They are OK to work with just double check all their work that they do on your vehicle because we took by vehicle then and they said it was 100% fixed and then we had to come back a week later because it wasn’t fixed when I went and checked it out and also my family member went there a couple weeks prior and had his car fixed there and there was a bunch of overspray on it

DON'T WASTE YOUR TIME and MONEY on giving your vehicle to them. when I dropped my vehicle there, they said it will take just few days to get it done. But, they were changing the time day by day and after 10 days I got message saying that my car is ready for pick up. When I got there and checked the painted area in my vehicle, at my first look I noticed that they did not painted the damaged area properly. There were some spots on the door not pained properly and I can see those spots even from long distance. And, also they told me that one part of my vehicle has not been replaced yet and I have to come back a month later and probably further (they already included the price of not replaced part in the total price and I was asked to pay for it as well). I don't know how the quality process works there and how unpainted spots passed their quality steps. I give no star to their service but unfortunately the web is not allowing my to post my review with no star, so, I have to put one star.