Write a Review

0

0 Reviews

Clear Search

Google

Wes Ray

May 24, 2023

The Gerber team on Commercial in Madison, WI, did a great job repairing my truck. They worked through supply chain challenges and found the needed parts pretty quickly.

Wes, We are thrilled to hear that our team did a great job repairing your truck and found the parts they needed really quickly! We thank you for the remarkable five star review and we hope you have a spectacular day!!!

Google

Ricky Laflur

May 24, 2023

Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations and would like to investigate further. Is there a repair order number or customer name that you can provide us so we can investigate this further? Customer satisfaction is very important to us and we would like to get more information on this matter to better serve you and our customers. Thank you.

Google

Daniiiel GroovenMusic Thompson

May 24, 2023

Loved it there!

Daniiiel, We are thrilled to hear that you loved your experience! Thank you for the fantastic five star feedback and we hope you have an astounding day!!!

Google

Teja kanchinadam

May 24, 2023

Never go here. My repair was supposed to be done in 2 days(insurance estimate). But they took my car in for 2+ months (still counting). Very unprofessional, rude and useless bunch of folks.

Teja, Thank you for your feedback. We are disappointed to hear that our service did not meet your expectations. Customer satisfaction is very important to us. I understand the shop has already been in contact to have your concerns addressed. Please feel free to contact us any time should any other issues arise.

Google

James Dubois

May 24, 2023

James, We appreciate your amazing 5 star review! Enjoy your day!

Google

Abbi Kruse

May 24, 2023

This establishment took advantage of me in an unfortunate circumstance. It took three months to make the repairs. Their manager not only lied to me but, encouraged me to be dishonest with the insurance company as well. I wish I could give zero stars.

Abbi, We are sorry to hear this and sincerely apologize for this frustrating experience. We understand that the general manager Brandon has been in contact with you to discuss your concerns. If we can assist you any further please feel free to give us a call.

Google

Jeff Monson

May 24, 2023

Jeff, We thank you for the terrific five star rating and we hope you have a phenomenal Thursday!!!

Google

cher Brewer

May 24, 2023

They did a great job on my door and fender, paint matches beautifully only reason I didn't give 5 stars was because they were supposed to vacuum it and they didn't.

Thank you for your feedback. I understand that the General Manager has been attempting to contact you and speak about your concerns. Is there other contact information you can supply us with? If you would like to reach out. Please call.

Google

Phillip Robinson

May 24, 2023

It took them over a month to get my car back to me after a theft and the work was not up to standards. The door handle came off a few months later, the bumper was not fixed, and they blamed it all on the theft and wouldn’t cover it under warranty. I will never go here again.

Google

last first

May 24, 2023

This place is top choice. TigerShark, Aware Wolf and Knight One, have visited. They did our car repairs, looks great. Great staff. We have had bumper damage, from a bumber that has a warranty. They said they would call back, they have yet to do so. We got "manager in a meeting". from the new front CSR (miss the first one already, she had a snide attitude. Sure they are pretty busy, still no phone call, email or call. Wonder if they called or emailed the bumper warranty. We stopped by thier shop, because that's who put it on.

We are pleased that our team did a great job on repairing your vehicle! We thank you for the awesome five star review and we hope that you enjoy your weekend!!!