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Fisco Auto Body

Auto body shop in Mattoon, Wisconsin

5
StarStarStarStarStar
26 Reviews and Ratings
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Jeff Pedriana

Apr 24, 2024

StarStarStarStarStar

Quality workmanship at an affordable price. The customer service is off the charts. Highly recommend.

Reply from the business:

May 3, 2024

Thank you, Jeff, for your glowing review! We're thrilled that you were pleased with the quality of our workmanship and our commitment to affordability. Providing exceptional customer service is a top priority for us, and we're delighted that it stood out to you. Your recommendation means a lot to us.

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Tj Wilkins

Jan 24, 2024

StarStarStarEmpty StarEmpty Star

The staff is very friendly and helpful but I've taken my car back twice already for missing paint and other miscellaneous things, I gave them 3 stars because of how helpful and apologetic they were and I understand everyone has a bad day and I know they were swamped with repairs

Reply from the business:

Jan 24, 2024

Thank you for taking the time to share your feedback with us, Tj. We sincerely appreciate your understanding and your acknowledgment of our friendly and helpful staff. We're committed to providing excellent service to all our customers, and we apologize for any inconvenience you experienced with the missing paint and other issues on your vehicle. We understand that your time is valuable, and we aim to make every visit as smooth as possible. While we do our best to maintain the highest standards, there are moments when challenges arise, especially during busy periods. Your patience and understanding mean a lot to us. We take your feedback seriously and will use it to improve our services and ensure that such issues are minimized in the future. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out.

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Richard Seastrand

Dec 24, 2023

StarStarStarStarStar

Excellent job done quickly by friendly people.

Reply from the business:

Dec 24, 2023

Thank you so much for taking the time to leave us such a positive review, Richard! We're thrilled to hear that you had an excellent experience with our services. Our team is dedicated to providing efficient and friendly assistance, and it's rewarding to know that we met your expectations.

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Scott B

Nov 24, 2023

StarStarStarStarStar

I go there every time I need help with my vehicle's. Friendly, knowledgeable, professional and affordable.

Reply from the business:

Nov 24, 2023

Thank you, Scott, for the five-star review! We're delighted to be your go-to place for vehicle assistance. Your kind words about our friendly, knowledgeable, professional, and affordable service mean a lot to us. If you ever have more automotive needs or if there's anything specific you'd like to share, feel free to reach out.

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Dan Rokusek

Nov 24, 2023

StarStarStarStarStar

Quality work, fair price, friendly people! Their final cost was exactly the figure quoted.

Reply from the business:

Nov 24, 2023

Thank you, Dan, for the stellar review! We're thrilled to hear that you experienced quality work, fair pricing, and friendly service. Your satisfaction is our priority, and it's great to know that the final cost matched the initial quote. If you ever need assistance again or have any further feedback, we're here for you.

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SIEMAGKEN N

Nov 24, 2023

StarStarStarStarStar

Fisco did a fantastic job fixing my wife's 72 Oldsmobile Delta 88. Unbelievable how well they were able to straighten some fender damage and match the 50-year old paint. And, their quote was very competitive compared to others (not the least expensive but they were very thorough in explaining what they would be able to do and honest about the timeframe required). I highly recommend using this excellent company!

Reply from the business:

Nov 24, 2023

Thank you for taking the time to share your positive experience with Fisco Auto Body! We're thrilled to hear that they did a fantastic job fixing your wife's 72 Oldsmobile Delta 88 and were able to match the 50-year-old paint with precision. Our team takes pride in providing thorough and honest service. We appreciate your recommendation and look forward to serving you again in the future.

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Cynthia King

Aug 24, 2023

StarStarStarStarStar

Fisco Auto Body is the BEST!! I was on my way from Oxford Wisconsin to a concert in Milwaukee. A tire on a semi truck exploded and debris flew everywhere. Unfortunatrly, I drove over a huge piece of rubber. I was able to continue driving and I thought everything was okay. However, on the exit ramp to 794 I iheard a terribe sound from underneath my car. My engine shield had partially come off and was dragging on the road. So first thing next morning, I called Fisco and explained the sitiation. Ron told me to come right over and they would do what they could to get me back on the road and to my home in Oxford, Wisconsin. I limped my way to Fisco and when I arrived, they got my car in and made a temporary fix to get me roadworthy. They were so kind to me that I arranged to get the necessary parts through them and have them complete the repair. I set up another appointment wih Fisco. When I arrived for my appointment, they once again got my car in and got me back on the road. Ourstanding custumer service is hard to find in today's world; however, Fisco exceded even my high standards for service. Well done Ron, Mike and Heidi !! When this happened, I did not know what I was going to do. I was pretty frantic. But one phone call to Fisco and they put my mind at ease. I will always be profoundly grateful to them all, and cannot recommend them enough.

Reply from the business:

Aug 24, 2023

Thank you for sharing your incredible experience with Fisco Auto Body! We are thrilled to hear that our team went above and beyond to provide you with outstanding customer service and get you back on the road safely. We understand how stressful and unexpected car troubles can be, especially when you were on your way to a concert in Milwaukee. We're glad that you reached out to us and that Ron assured you to come over for assistance. At Fisco Auto Body, we take pride in our dedication to helping our customers promptly and efficiently. We're delighted that our team was able to make a temporary fix to get you back on the road, and then later, complete the necessary repairs to ensure your car was roadworthy again. Thank you for entrusting us with your car repair needs and for recommending our services. Your gratitude means the world to us, and we're profoundly grateful to have been of help to you.

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Kari Hendricks

May 24, 2023

StarStarStarStarStar

Reply from the business:

May 24, 2023

Thank you for your 5-star review of Fisco Auto Body, Kari! It’s fantastic feedback.

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Matthew Voit

May 24, 2023

StarStarStarStarStar

Great place. Great cost. Great experience.

Reply from the business:

May 24, 2023

Thanks for the great review, Matthew! We're happy to hear you had a 5-star experience with our auto body shop. Thanks for sharing such great feedback on Fisco Auto Body!

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Carolina Rincon

May 24, 2023

StarStarStarStarStar

Amazing service

Reply from the business:

May 24, 2023

Thanks for sharing, Carolina! We really appreciate this amazing feedback on our service. Thank you so much for your 5-star rating and review of Fisco Auto Body!

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