Tom's Auto Center

Auto body shop in Marshall, Wisconsin

5
StarStarStarStarStar
41 Reviews and Ratings
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Sue Kopp

Mar 23, 2024

StarStarStarStarStar

I trust Tom's. Everyone is really nice. They explain things really well.

Reply from the business:

Apr 23, 2024

Thank you for your amazing review, Sue! At Tom's Auto Center, we strive to provide top-notch service to our customers and it's great to hear that you experienced just that. We pride ourselves on our knowledgeable and friendly staff who always take the time to explain things thoroughly. Thank you for trusting us with your vehicle, we look forward to serving you again in the future. Drive safe!

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Alicia Ramirez

Mar 23, 2024

StarStarStarStarStar

Everyone I interacted with here was so kind! Larry was the tech I worked with and he was very knowledgeable, professional and kind. They needed to keep my car through the weekend and let me use a loaner car while mine was being repaired at his cost! This is my new go-to mechanic!

Reply from the business:

Mar 23, 2024

Thank you for taking the time to leave us such a positive review, Alicia! We are so glad that you had a great experience at our auto center and with our technician, Larry. Providing exceptional customer service and quality repairs is our top priority, and we are thrilled that we could make the car repair process as easy and convenient for you as possible. We appreciate your trust in us and look forward to being your go-to mechanic in the future. Thank you for your support!

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Susan B

Mar 23, 2024

StarStarStarStarStar

I was referred to Tom's Auto since moving to Madison around 3 years ago and have been coming here ever since. They are always kind and take very good care of my car and me. Since I am mechanically compromised I rely on mechanics to keep me safe on the road I appreciate this. They are warm and welcoming and never suggest anything I don't need even if I think I need it. I also receive a print out of the status of my auto and what I may need in the future. I heartily recommend them. In addition the shop and waiting area is clean and comfortable with a lovely restroom the likes of which I have seen only in high quality hair salons. On the whole, you and your car will be very well cared for.

Reply from the business:

Mar 23, 2024

Thank you so much for the kind words and 5-star rating, Susan B! We are thrilled to hear that you have been a loyal customer for the past three years and that you have had positive experiences at our shop. We take pride in providing exceptional service and making our customers feel welcome and comfortable. We are also happy to hear that you appreciate our honest and thorough approach to car maintenance. Thank you for recommending us and we look forward to continuing to take care of you and your car in the future.

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Karen Loriana

Feb 23, 2024

StarStarStarStarStar

Reply from the business:

Feb 23, 2024

Thank you for your kind words, Karen! We're thrilled to hear that you had a positive experience at Tom's Auto Center. Providing exceptional customer service is our top priority and we're glad to know we hit the mark. We truly appreciate your support and look forward to serving you again in the future. Drive safely!

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Clare Scharf Fleischhacker

Feb 23, 2024

StarStarStarStarStar

Reply from the business:

Feb 23, 2024

Thank you for taking the time to write us a review, Clare!

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Richard Krause

Feb 23, 2024

StarStarStarStarStar

Great experience. They took the time to answer my questions as I compared tires. Their final price for the entire package (tires, installation, disposal, warranty) was $100 less than Costco. I received a loaner car for the day and they texted me when the work was done.

Reply from the business:

May 23, 2023

We're always happy to help, Richard! Thank you for the wonderful review. We really appreciate your feedback on our prices and service!

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Kayla Clevenger

Jan 23, 2024

StarStarStarStarStar

Absolutely so helpful and kind, very professional and quick. Definitely recommend!

Reply from the business:

Jan 23, 2024

Kayla, we appreciate your kind words about our team! Thanks for the recommendation.

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Shawn Brown

Jan 23, 2024

StarStarStarStarStar

Reply from the business:

Jan 23, 2024

We appreciate the awesome rating, Shawn!

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Hills

Jan 23, 2024

StarStarStarStarStar

Always the best service in McFarland for your automobile.

Reply from the business:

Jan 23, 2024

Thank you so much for your kind words! We are thrilled to hear that you have consistently received the best service at Tom's Auto Center in McFarland. Our team works hard to ensure that our customers are satisfied with their automotive needs. We truly appreciate your support and hope to continue providing top-notch service for many years to come. Thank you for choosing us!

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B R

Jan 23, 2024

StarStarStarStarStar

Great service as always, thanks!

Reply from the business:

Jan 23, 2024

Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you had a great experience at Tom's Auto Center and we are always happy to provide excellent service. Your satisfaction is our top priority and we look forward to serving you again in the future. Thank you for choosing us as your trusted auto center in Mc Farland!