Thank you for taking the time to share your feedback with us, Tj. We sincerely appreciate your understanding and your acknowledgment of our friendly and helpful staff. We're committed to providing excellent service to all our customers, and we apologize for any inconvenience you experienced with the missing paint and other issues on your vehicle. We understand that your time is valuable, and we aim to make every visit as smooth as possible. While we do our best to maintain the highest standards, there are moments when challenges arise, especially during busy periods. Your patience and understanding mean a lot to us. We take your feedback seriously and will use it to improve our services and ensure that such issues are minimized in the future. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out.