RSI Automotive
Auto body shop in Marinette, Wisconsin
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Very fair with prices and nice folks to work with.
I rook my truck in for a diagnostic and they claimed one of my brakes was locked up to the post where my wheel wasn't turning. I know this wasn't the case when I drove it there, but told them to fix it. I was grossly overcharged for the parts. Then they had a list of things they claimed I needed, all of which weren't needed according to the garage I took it to for a second opinion. And even if it had needed the parts, some were priced to me at 4 times the amount they would cost anywhere else. Terribly unethical and I will never go back there
Reply from the business:
May 24, 2023Debbie, thank you for sharing your experience. I won’t get into details here, but we were able to fix what was wrong with your vehicle and yes, parts and labor are expensive. We would have charged this amount to any customer who had all of the same work done. You also requested us to check the rest of the vehicle over, which is where the quote came from. We pride ourselves on making sure our customers are safe and charging fair amounts. I’m happy you found another shop that will work with you. I would be happy to continue to discuss your discontent, Call us at 715-735-3180.