Brought my truck in to have it worked on, he did the work promised as well as went and got extra parts that was needed to finish the job. What I didn't like is the fact that I STILL have a massive coolant leak that wasn't fixed and my truck smells like someone smoked a carton of cigarettes in it. When standing outside, I asked, "does everything else look okay down there?" His response was, "Yup, shes good to go, just needs an alignment and shes good." When I sent a video and asked why I'm still leaking coolant like it is, his response was, "That was wet way before, I only touched the thermostat!" So still leaking he says it's good to go?
Reply from the business:
Feb 23, 2024Hello, Jason we are sorry for your experience. I believe there was a little miscommunication. If there is anything we can do to resolve the issue please let us know.