Kindness! I stopped into their shop last week in need of help without an appt. I had a burst sunroof and could not get it fixed for a week due to parts. I live 350 miles south of Wausau and really wanted to go home. Chris and his crew fixed me up with a very nice "car band aid" that got me home safely. (the broken glass stopped falling on me and I was dry from the rain!) When I went to pay them, they said no charge. I was told to get home safe and pay this kindness forward. OMG! I sure will! THANK YOU!!!!!