Less than two years ago I had rust proofing done on my vehicle, the estimator, Greg, went on and on about how good the rust proofing product is that they use. Fast forward today, I called and talked with him about how the bottom edge of my left driver side door has gotten rusted. He told me that has never happened before (lie), but suggested that I stop so he could could take a look at it. I did stop by. He told me that the rust proofing was not guaranteed, but that he would create a repair estimate for both doors even though only one needed it. He went on and on about how expensive the materials were and on and on about how he is not a heartless person (lie). He told me he would give me a good deal on the estimate (lie). A week later, I did not hear from him and no reply to my email.