Garcia's Garage LLC
Auto body shop in Madison, Wisconsin
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Very professional, honest and friendly family business. Totally recommend! 👍
Reply from the business:
May 23, 2023Hi Alex, thank you for your five star review
Got me in on short notice to fix a misfiring VW GTI. Fair prices and seems like quality work. Great place!
Reply from the business:
May 23, 2023Hi Joshua, thank you for taking the time to write a review, we were happy to be able to help you fix your car, if you come back to Madison and need any car repair we will be more than happy to help you. Thank you
May be a nice place it just seemed like I wasn't taken seriously..
Excellent service 👍. Reasonable prices. Friendly people. Spanish and English spoken by all. 5 ⭐⭐⭐⭐⭐
Great prices, honest good and clean business
Reply from the business:
May 23, 2023Hi Dairion, Thank you, it means a lot to us as a small business to have a good review from our customers, we are always happy to help you with any of your vehicle repairs needs.
Most trusted shop in town.
Reply from the business:
May 23, 2023Hi Leonardo, Thank you for the review we really appreciate your words, we really care about our customer and the service we do, thank you for being a loyal customer .
Efficient, affordable brake replacement with transparent communication throughout the process. Not much more you can ask for! After my appointment, they also took the time to answer some additional questions I had about my tires.
I do not recommend. There is a huge price for auto parts, literally triple. They tried to sell me a set of spark plugs and ignition coils for almost $600 when I bought it for $200 at O'Reilly. It's even cheaper online. Do you have any conscience at all? In addition, if you are not satisfied with the price and refuse to make repairs, in any case, you have to pay for the so-called 'diagnostics' as much as $138.99. It looks like they specifically showed me a high price for auto parts so that I refused and they could actually take as much as $ 138.99 for 10 minutes of inspecting a car. For this money I could change the oil in the car for a year. I hope my sad experience will help someone save their wallet from these scammers. In the hope of getting qualified help in solving my problem, I lost both time and money.
Reply from the business:
May 23, 2023We are sorry to hear about your experience Ivan, when you stop at our auto repair requesting a diagnose for your car we explain the cost of it and you agree to pay, once diagnose is done we comunícate with you to explain the diagnose and repairs cost, as our policy state we don’t accept parts from customers, we also understand that it may be cheaper parts in the market available but we also know the quality of parts that we use for our repairs that also come with 2 years/24000 miles warranty on parts and labor, we don’t force anyone to do the repairs with us , we do charge for diagnose because our experience technician took the time to diagnose and pin point the problem on your car. We understand that you weren’t happy with the cost of repair. Hope you can find the auto repair that fulfills your needs. Wish you the best!
I've used them numerous times. Hector is very knowledgeable, very professional and his labor rates are extremely competitive considering the high level of service you get here. Highly recommended!